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i have used BrandAlley for a couple of years now but the service has just gone further and further downhill. i placed an order in Jan 14 which they managed to mess up completely it's now the end of March and i am still awaiting a refund for items not correctly delivered and i have to keep chasing them regarding this. dreadful service, poor customer service and i don't think they know what they are doing! had nothing but poor service since prior to christmas last year
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