BT Broadband offers & cashback
BT Broadband is the most comprehensive broadband packages yet seen in the U...
BT Broadband is the most comprehensive broadband packages yet seen in the UK, and with BT Broadband voucher codes, offers and/or cashback you can make great broadband savings.
Powered by ultra-fast download speeds of up to 16Mb, BT customers now get more for their money through free internet voice calls, free video calls, and a suite of security software. Combine this great value with a BT Broadband voucher code or cashback rate to get even greater discounts on your broadband.
BT is offering the faster speeds at no extra cost and the cheapest broadband option is just £7.99 a month for the first three months.
So sign up to BT Broadband today but first check the BT Broadband offer listings on the left hand side for all the latest, valid BT Broadband discount codes, offers and cashback rates for the best savings.
Rates
Cashback also available at:
Stats
Estimated payment date
28 July
(if you purchase today)
Tracking speed
Less than 6 hours
(from purchase)
94% tracked within 6 hours
2% tracked within 12 hours
2% tracked within 1 day+
Tracking reliability
88.8% tracked
- BT Infinity is eligible for cashback but you must be a brand new broadband customer.
- Cashback is only available to new customers and will not be payable when switching between packages.
- Cashback will only be paid out on contracts that have been confirmed as genuine.
- Your cashback will only be confirmed after your installation has completed.
- Cashback will not be paid on any BT product you already subscribe to or if you are moving home with that product.
- Cashback can only be paid to your account if it is set to receive payments through BACS.
- Any members reported to us as applying to BT Broadband with fraudulent details or intent to deceive will have their Quidco account and cashback terminated without notice.
- In order to receive the cashback you must click through to the BT website via the Quidco link and purchase directly. If, instead, you use a search engine just prior to making your purchase, the sale will not be attributed to Quidco and you will not receive your cashback.
- Please submit missing cashback claims to Quidcare within 45 days of sale date with your BT Order reference.
- Staff discounts/external voucher codes or refer a friend offers are not eligible for cashback.
- Cashback may only be paid on the net value excluding VAT, all other taxes, surcharges and any additional costs such as delivery.
- Members should only use voucher codes listed on Quidco. If you use voucher codes or gift vouchers that are not listed on Quidco your cashback may not track or be declined.
Offers
- All (4)
- Offers with cashback (4)
BT Sport free with BT Broadband. £50 Sainsbury's gift card when you take a broadband contract, £100 gift card with Infinity (Terms and conditions)
Details
- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time
- Please note the cashback rate for this retailer varies depending on the item purchase
- Please see the cashback rates at the top of the page for full details
Exclusive
Expires in 5 days
Get a £100 Sainsbury's voucher when you take out a BT Infinity product (Terms and conditions)
Details
- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time
- Please note the cashback rate for this retailer varies depending on the item purchase
- Please see the cashback rates at the top of the page for full details
Exclusive
Get BT Sport for free when you take out any BT broadband contract - prices start from just £10 per month plus line rental (Terms and conditions)
Details
- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time
- Please note the cashback rate for this retailer varies depending on the item purchase
- Please see the cashback rates at the top of the page for full details
Exclusive
Expires in 5 days
Get a £50 Sainsbury's voucher + 12 months half price when you take a broadband contract from just £16 per month (plus line rental) (Terms and conditions)
Details
- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time
- Please note the cashback rate for this retailer varies depending on the item purchase
- Please see the cashback rates at the top of the page for full details
Exclusive
User Reviews
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80 reviews
3 reviews of 80 ordered by
Fast payout
ukiooi
(See all their reviews)
(See all their reviews)
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26 days ago
Did not track, so had to raise a support ticket. Delt with in the usual Quidco manner. Fast and efficient.
Payment in under 2 months from starting order to cash in my account.
Appalling service, delays and contradictory information given.
SandyInnes
(See all their reviews)
(See all their reviews)
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1 month ago
In spite of completing the order correctly, I have no progress on cashback from BT. The delivery of service was a mess, missed appointment, 6 weeks of incorrect and contradictory information before finally installed. At the beginning I was explicitly promised that BT would honour the £110 cashback in case the messed up order had affected the Quidco process, but now they have turned around and said the cashback is a quidco matter, and nothing to do with BT, so they refuse to pay it or help to get it payed.
It worked for me!
user1480785
(See all their reviews)
(See all their reviews)
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1 month ago
Ordered Broadband + Calls and was given an installation date about 4 weeks away; this was quickly turned into 1 week away and I got a call to say they thought I would like to have the service up and running before the forthcoming bank holiday. The BT online order tracking was wrong in that it said the engineer would arrive in the morning when it had been arranged for the afternoon; I was advised to ignore the online tracking.
The engineer called me on the day and within half an hour he was at the house and all was up and running and I have had no issues since. I am aware that I am probably one of the lucky ones as, with every ISP, BT has its fair share of problems.
As for my Cashback, it did not track so I submitted a claim and this was picked up after the statutory 30 days required by BT and then I nudged with a reminder and I have now been paid the full GBP 110. From order to this point = less than 2 months!
As I said, I am sure I am one of the lucky ones but I am happy with the product and services from BT and Quidco and I am happy to share the fact that I am happy on this occasion!
BT BROADBAND
duberl1j
(See all their reviews)
(See all their reviews)
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1 month ago
Not to be trusted, I was expecting £50 cashack and still have only got £20 despite telling Quidco about them. The cashback made it viable! I now take a printout of the cashback promised at the time, no help really.
Don't rely on cashback
cholt
(See all their reviews)
(See all their reviews)
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1 month ago
As with others, followed all the guidelines to make sure the cashback was successful and 8 months later the claim was declined. Poor service really.
Refused cashback for no reason
llykstw
(See all their reviews)
(See all their reviews)
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2 months ago
Cashback tracked fine, but was randomly rejected weeks later once the contract was up and running. After an 8 month wait, the appeal was closed and cashback refused for no reason. Ignore the offers on this website, as BT don't honour them.
bt broadband
user899766
(See all their reviews)
(See all their reviews)
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3 months ago
very easy good communication throughout and fast tracking and the pricing was very competitive compared with all the other broadband retailers
Slow and poor
user1395127
(See all their reviews)
(See all their reviews)
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3 months ago
Signed up to BT Infinity via quidco in June 2012, payment of cashback received today (6 Mar 2013), yes that's 9 months, to be honest I'd given up hope. Part of the signup deal was also that any order placed online would qualify for a Sainsbury's gift card. Cool beans I thought, thats £100 back in total which actually made it slightly cheaper than the next best.
So I placed the order, got a phone call from BT about 2 hours later saying they had some problems with their systems and needed to reconfirm my order. When I tried to claim the giftcard later, I was told that because my order was placed by phone I didn't qualify for it. 9 months later I have finally got the cashback for ordering online through quidco. I don't blame quidco for this, I hold BT entirely responsible, and would love to hear how they justify paying the cashback for ordering online through quidco, but maintaining the order was placed by telephone.
I guess what I am saying is be warned, if you find yourself in a similar scenario, being called back by BT (I know of at least 2 other people this has happened to), save yourself a lot of time and hassle. Tell the telephone operator to cancel the order completely and go through the online signup procedure again.
Brilliant
lady dinx
(See all their reviews)
(See all their reviews)
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3 months ago
I love Quidco I do actually tell people about it all the time via word of mouth or facebook family and friends love it
BT Cashback - Broadband & Unlimited Calls 12mths
user867873
(See all their reviews)
(See all their reviews)
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3 months ago
Great Cashback deal. Got £100 back in quick time.
Broadband Usage and unlimited calls worked out cheaper the Virgin.
Like most things if ur a existing customer you get nothing. Best thing keep changing every 12 months between Virgin & BT, as long as they have a good offer for new customers. Thats gonna be my strategy.
BT Broadband
rleonard1977
(See all their reviews)
(See all their reviews)
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3 months ago
I am very happy with the product I received which was BT Infinity, the speed and price of the package both are really satisfying.
I had to raise a manual claim with Quidco as the click through wasn't tracked correctly, the tracking of the claim was very prompt and Quidco were very communicative throughout.
BT had put a hold on all cashback claims so I wasn't surprised to see this claim take a long time to come through.
All OK
Neillgb
(See all their reviews)
(See all their reviews)
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3 months ago
All fine. Slight complaint would be that took a while for change over but I was was made aware of dates and appointment was kept as stated.
Terrible !no cash back !unless you have plenty of time to waste !
user1590803
(See all their reviews)
(See all their reviews)
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4 months ago
Opted for BT with cash back offer , waited 8 weeks for a date to instal we had bad snow spent 2 days trying to contact them to for warn them ! Appointment was missed due to snow now have to wait another 8 weeks for a date despite assurances that it would be done before January, will be doing all communication via recorded delivery post as contact via telephone ironically is virtually impossible with the 100 options that get no where no short cut to a adviser ! frustrating to say the least and to add insult now my Cash back is 'declined' so will now how to peruse that too & discover why !!! Not happy
6 month
user1438264
(See all their reviews)
(See all their reviews)
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4 months ago
i have waited 6 month for my cash back i use quid co regurlarly and have never had this problem before i would not advise people to use quidco for bt at all
Awful
user2266798
(See all their reviews)
(See all their reviews)
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4 months ago
Had to wait a month for equipment, had to contact them cos they had put me on wrong package. My order wasnt tracked so i had to raise a claim and its now 6 months without receiving the cash and im now told they have finally acknowledged the claim but i have to wait 4 months for payment. I guess they need to get the money together first from my extortionate bills and charging me for going over my monthly usage allowance which is unlimited. Not happy customer and i wont be recommending to anybody. i strongly advise against BT.
Still waiting after FIVE months!!
cjd1970uk
(See all their reviews)
(See all their reviews)
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4 months ago
Signed up for a package that should have given me £75 cash back. This was declined, so I raised a claim, but where has the £75 option that I signed up for gone? Under the claim, the highest I could see was now £30. This was rectified by Quidco support, but as is my usual experience when it doesn't go smoothly, it doesn't go at all. A month ago I had a message apologising for the wait, but promising it would be resolved soon. Really? Not looking great from my end. Absolutely shocking that such a big company can promise cashback and not cough up even when you have their product and have complied with everything. Should have gone with Sky.
BT Broadband cash back
user1797254
(See all their reviews)
(See all their reviews)
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4 months ago
Just got £75 cash back confirmed! Am absolutely delighted. Super fast broadband service at a great promotional price and cash back too! Service bit slow to start, some internal communication problems but once this was sorted by a helpful BT customer service rep then everything else went very smoothly. Highly recommend to anyone considering a new broadband provider
98% Brilliant!!
stuartgmilton
(See all their reviews)
(See all their reviews)
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4 months ago
Absolutely superb service from Quidco & British Telecom in this instance. The only reason I would give them 98%, was because after a couple weeks, my broadband dropped for a couple hours.
Throughout 3 years with Post Office broadband, my broadband did not drop out!
Great service overall.
NO CASHBACK
baracuda72
(See all their reviews)
(See all their reviews)
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4 months ago
5 months and still waiting on my £75 cash back. Product very good... cash back i wont hold my breath
Don't use BT!
gillyrah
(See all their reviews)
(See all their reviews)
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5 months ago
It has taken a month to get our broadband sorted, we've been charged twice for it, been sent 2 home hubs and been charged for them, connection was late, home hub was late (then we got another a week later!) and lost hours and hours of my life on the phone to call centres in India who hang up on you. Don't do it to yourself! The cashback is the least of my worries - it's been a month and is 'tracked'. I have little faith I will see it as BT can't commit to any kind of service. Use another company!!!
Cashback is a lie
Kiyoshi
(See all their reviews)
(See all their reviews)
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5 months ago
I had to raise a claim to pursue my cashback. Three months later I am still waiting for it. How BT can get away with advertising for something which they do not seem to delivery upon in the majority of reviews I've read, I will never know.
Don't. Just Don't..
Henryboyson
(See all their reviews)
(See all their reviews)
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5 months ago
My last BT review got declined. Nice that customer reviews get censored.
After 3 months of cancellations and arguments with Indian call centres we're finally live. BT's internet service drops out on average of twice a day. Rubbish. Not something I've had with Sky (can't get Sky in our house because of a [re-registered BT line politics).
Anyway. So not only has my cashback been declined but I haven't received my £25 voucher for Sainsbury's.
All in all an complete omnishambles.
where is the cashback!!!
user1405685
(See all their reviews)
(See all their reviews)
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5 months ago
had to file a claim for the 80.00 cashback that bt said they were offereing only to be told months later that bt declined it due to being paid to another merchant? i dont have any other cashback sites. never received it. however their broadband is better than sky :)
Shocking, BT scamming to get away with paying in my opinion.
JTGPsmummy
(See all their reviews)
(See all their reviews)
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5 months ago
I switched providers mainly to raise some cashback and BT were offering £100! Firstly it didn't track. Then when I queried this the amount was £80 not £100 but I could live with that. Then I had to wait over a month as Quidco could not raise it with BT until then. When they did raise it, it was declined because BT have apparently paid another referrer. What rubbish! I didn't have any other pages open, I am not registered with any other cashback websites. I tried to query it with BT and all they said was I had to sort it out with Quidco but Quidco have told me there is nothing they can do as the money has been paid by BT, but to someone else! Of course, BT are having nothing to do with this. I am just sorry that I have to stay with BT for 18 months now. Shocking.
Had I known...
kelkawitch
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(See all their reviews)
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5 months ago
I would not have bothered. I cannot fault Quidco who have been excellent in chasing through the supposed cash back offer, which has subsequently been declined by BT as "credited against another marketing channel" - REALLY! Exactly how does that benefit me BT? When you charge me the same cost to get 8Mb on a copper exchange that can't be upgraded to fibre as others achieving 40Mb and 80Mb fibre.
IF YOU MUST use BT (like us) then don't fall for these offers and waste your time chasing your tail.
Finally to add, Quidco have been superb throughout.
Great product, great offer, quick install and transfer from virgin
musicmen
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(See all their reviews)
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5 months ago
Can't say more. Easy simple switch, great product, free wifi, benefits all round. Fast broadband too, reliable wifi router, exactly what you're looming for.
Real fast tracking and payment
user2404874
(See all their reviews)
(See all their reviews)
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5 months ago
BT broadband and phone a great deal for the first year. Painless switch. Good customer service so far.
Surprised by the speed of payment. Wish more vendors were as forthcoming with cash back payments.
Cashback cheat
user1411517
(See all their reviews)
(See all their reviews)
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5 months ago
These folks cancelled my Broadband and phone order without any reason, despite sending me emails with confirmation of order and delivery details over and over again. After delivery date passed by, when I called to follow up for non-delivery, these guys couldn't provide a proper explanation for cancellation and opened a new order which obviously meant that cashback tracking would be a nightmare (could this be the reason to cancel the original order perhaps?). Later on broadband equipment didn't arrive on the due date and had to be followed up again. All in all, this entire thing makes me feel cheated for the cashback as clearly BT got the business as it was supposed to but Quidco won't get any credit and I will most likely get no cashback. So only BT wins, Quidco and I loose.
Still havent recieved payment and its been 7 weeks
user1084862
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(See all their reviews)
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5 months ago
Poor payment speed really dissapointed. Its really difficuilt to manage whats coming in when BT or QuidCo clearly dont stick to their prescribed time.
BT Infinity 2 Installation
Bernie
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(See all their reviews)
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5 months ago
Went like clockwork. Everything when on schedule, the engineer was sitting in his van outside the house 10 mins before the scheduled start. BT did all the admin, all done and dusted with a minimum of fuss.
Slow completing the admin (was detailed as taking up to midnight on the day of installation so was frustrated to find I was unable to access email and accounts (inc mobile hot-spots - a major factor for going BT). On phoning up to find out what was wrong, BT responded sharply, immediately issued me with BT Wifi codes to get access to the system and, by the time I got home from work, 'twas sorted and all systems go.
...and the cashback came through smartly too! Well done BT from this happy return customer.
Was with Talktalk for 5 years - without issues, they tried very hard to match BT's service, smashed them on price but cannot match the free mobile hot-spot service which swung the whole thing to BT.
All good, hard to fault.
jordamber
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(See all their reviews)
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5 months ago
From switching to BT via Quidco , to cashback and sainsbury cards, it has been near faultless, Took 2 weeks from switching to instalation, 2 more weeks and got cash back, month later got sainsbury's cards,
The broadband really is superfast compared to the dire speed we were getting with Sky. Very happy all round.
Cashback took a long time to come
justin86
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(See all their reviews)
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6 months ago
Purchased bt services. The cashback didnt track quidco very helpfull in sorting this only for it to then be declined and cleared then declined again and now cleared again. Quidco advised of issue with them but wouldnt use again. Also really annoying is the promised sainsburys gift card never arrived. Have asked them and they said i called to make the sale. If i completed the whole sale online why do i have proof i did it via quidco
BT Cashback offer being scuppered by BT
user2646324
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(See all their reviews)
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6 months ago
I wanted BT Infinity, Essential package and Sky Sports 1 & 2. I used the Quidco link to get to BT, but when trying to pick a package found that all the package links either did not work, or when I had confirmed the order online, BT said the order was invalid. I am really unhappy as thought it was a deal I could rely on.
BT cashback poor
Bigman21
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(See all their reviews)
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6 months ago
BT phone and broadband package is good and the cashback amount was fantastic! But it took me 6 months to receive the cashback!! BT are classed as a faster paying company but i am afraid they are not!!
5 star
user1622331
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(See all their reviews)
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6 months ago
Very good service from BT.. moved over from Talk Talk with no issues and have a better connection..
The cashback was paid very quickly which i wasn't expecting on such a high amount! The £25 card from Sainsburys also turned up in the post only after 2 weeks of claiming it!
5* all round
spot on bt
user2538807
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(See all their reviews)
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6 months ago
bt were great with everything,the equipment came well packaged and was easy to install,the bt website was easy to follow ad everything was set up in no time,received cashback 2weeks after set up with bt so more than pleased.
not bad
user1987194
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(See all their reviews)
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6 months ago
poor start phone connected on correct date broadband 1month late and then stopped working for a week very poor indian custermer service.
when it does work it works very well.
price whith casback (5 months to get)is good.
will change when conntract is over to a cheaper company as broadband of 10gb is not alot for the price from bt.
happy whith quidco sevice.
Didnt Track and took 4 months
r23rob
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(See all their reviews)
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6 months ago
Didn't Track and took 4 months to resolve the issue. Very little feedback as to why poor show from BT
BT Broadband
user1763015
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(See all their reviews)
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6 months ago
Superb service, installed when expected and right 1st time - well done BT! Cashback tracked and paid as described - excellent.
Only option for FTTC2
andymccready
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(See all their reviews)
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6 months ago
Experience with BT was to be expected really, i.e. pretty poor. Online order went through fine at first, but it turns out this then just gets sent off for an "actual" order to be placed. BT messed this up so ended up with a phone line order only without any broadband and paying more as line rental saver wasn't supplied properly. To be fair, their UK customer sales staff did then manage to sort everything out, but this just added more to the long lead time.
Of course, as the online order was mishandled, cue a longrunning cashback claim, and a fight to get the Sainsbury's vouchers which were promised. 6 months later, and the cashback has finally confirmed (and I got the Sainsbury's voucher in the end after a bit of complaining)! Broadband service itself is great so far, fastest speeds available in my area. Shame that it has to be bundled with their overpriced line rental, and watch out for the additional charge if you don't make the minimum calls per month.
Superb, BT
sterlingtimes
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(See all their reviews)
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6 months ago
Cashback was received quickly through Quidco as were addditional incentives provided by BT directly.
My broadband connection meters as 75 Mb/s downstream and 16 Mb/s upstream. There are no noticeable delays or hang-up: this is about as good as it can get.
Thank you, BT.
BT Broadband
user2532146
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(See all their reviews)
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6 months ago
Amazing - the cashback came only two weeks after placing my order with BT. First use of Quidco, so was rather sceptical. Have been proved wrong, thankfullyy!!!
WOW - Fastest ever cashback
pinkkitty2007
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(See all their reviews)
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6 months ago
Had my broadband installed last week and my cashback is paid already - thought I would have to wait months to get it! Very very chuffed :)
BT Phone and Unlimited Broadband
stevied1
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(See all their reviews)
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7 months ago
Soooooo disappointed, they cancelled my first order and I had to reorder, when it arrived, nice hub, good wireless connection in the house. Trouble is cant get over 2mb on the broadband even though BT stated 3mb was a minimum and my neighbour with BT is running up to 5mb ??.... BTs call centre agree its a fault and an engineer would look at it, 6 weeks in its still no better...to add insult to injury I had my cash back declined and have had to raise a claim and I didnt get my Sainsbury Voucher OR my cashback...
BT BROADBAND
coupsta
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(See all their reviews)
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7 months ago
tracked next day, super quick payment within 10 days. just awaiting the £25 Sainsbury voucher now. Recommended merchant on quidco
BT Cashback
robertjohnson49
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(See all their reviews)
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7 months ago
Due to BT not supplying said service on time I had to review cashback after they had declined said cashback, otherwise good product and a good cashback with a £25 Sainsburys voucher, in all quite pleased all round.
Excellent
user2403817
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(See all their reviews)
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7 months ago
No complaints! Cashback was tracked quickly and received money around one month after purchase, if only the BT vision box was as good as the cashback deal!
Infinity Cashback Takes Forever
johnmeredith
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(See all their reviews)
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7 months ago
Better later than never but getting cashback from a BT Infinity package was a nightmare. By all accounts, Infinity packages should not have been included but beware that if you require a new phone line to be installed then you will be facing difficulty as BT need to cancel your order and raise a new one.
Just keep on them and QuidCo for the cashback - QuidCo very helpful with this by the way.
BT Broadband Package
user981694
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(See all their reviews)
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7 months ago
Very fast payment. Speedy delivery of equipment. Excellent installation and good customer service. BT Infinity is superfast and I would highly recommend.
Terrible
popos69
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(See all their reviews)
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7 months ago
Waited months to be told cashback is declined. Once out of contract I will definitely cancel with BT. Customer service is terrible, they ring me at least once a week to ask me to join BT...I'M ALREADY WITH YOU! Don't join up and certainly don't trust that you'll receive any cashback.
BT Broadband and Phone
Mick007
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(See all their reviews)
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7 months ago
Excellent, tracked and confirmed quickly, slight mix up but all resolved in the end, I'd recommend using quidco and BT any time.
BT
user1155382
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7 months ago
Cashback confirmed approximately 3 months after signing up with BT. I am happy with it - £30 cashback is a bonus since I need broadband anyway. BT Engineer service was brilliant as well -spend couple of hours trying to set up my landline & internet. (move house).
BT BROADBAND & PHONE
user1615983
(See all their reviews)
(See all their reviews)
1
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5
7 months ago
FAST DELIVERY EASY SET UP OF BROADBAND AND GREAT INCREASE IN SPEED. GOOD VALUE FOR MONEY JUST WAITING FOR THE FIBRE OPTIC BROADBAND TO KICK IN.
BT Infinity
cbenford
(See all their reviews)
(See all their reviews)
1
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5
7 months ago
Excellent service and a dramatic increase in the speed of internet compared with my old provider. It was easy to organise and the 2 engineers installed the equipment exactly where I wanted it
BT Broadband
cinderella123
(See all their reviews)
(See all their reviews)
1
2
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5
7 months ago
BT Broadband is def alot quicker than our previous provider (AOL) ... really rate this broadband ... well so far anyway! Cashback came through really fast but still no sign of the Sainsbury voucher!
BT Broadband
paulabushen
(See all their reviews)
(See all their reviews)
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5
7 months ago
Fab service, engineer arrived on time and did a great job, fast internet service, peace in the household at last.....!
Bad BT
user2420243
(See all their reviews)
(See all their reviews)
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5
7 months ago
Cashback is about the only thing they seem to have got right . BT managed to lose my first order and then it took two weeks instead of the promised five days to get my broadband up and running. I spend a fortune on calls via a mobile as I didn't have my phone line sorted by BT either to a call centre in India where nobody speaks English, they read from a script and just disconnect the calls because they cant resolve them .
Eventually emailed Ian Livingstone the Chairman, who claimed to have a senior person resolving it...they didn,t . I wish..I really wish Virgin was available in my area. Sadly BT seem to have pretty much a monopoly, which of course is why they are as poor as they are.
BT Broadband
october1957
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(See all their reviews)
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5
7 months ago
Having been with Talktalk for ten years I needed a change. BT Broadband were easy to deal with through Quidco and the tracking has been very fast. The product itself has been easy to install. Great stuff!
FAIR
user1401809
(See all their reviews)
(See all their reviews)
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5
7 months ago
THIS WAS TRACKED SLOW BUT GOT THERE IN THE END
GREAT PRODUCT SO FAR HOPEFULLY IT LASTS
FAST DELIVERY OF EQUIPMENT
GREAT
Super fast pay out
woosis
(See all their reviews)
(See all their reviews)
1
2
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5
7 months ago
An excellent service from both Quidco and BT, cashback paid out much faster than I expected (less than two weeks!)
BT Broadband
user1880405
(See all their reviews)
(See all their reviews)
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2
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5
7 months ago
Very pleased with BT service. Cash back was tracked and confirmed very quickly. No hassel, and very efficient. Glad i choose BT for my provider.
BT broadband
user2013373
(See all their reviews)
(See all their reviews)
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5
8 months ago
Everything relating to this order went well. BT were very efficient. The length of time between tracking the cashback and the payment, I'm sure, related to the fact that I received the first six months rental for free. I have no problem with that, have now received my £50 cashback and consider the whole offer very good value.
BT Broadband.
user1565166
(See all their reviews)
(See all their reviews)
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5
8 months ago
Excellent service, quick response time, well organised installation no issues. Saved money over old AOL contract and increased broadband speed 5 times!
No problems, good product and big cashback
condyk
(See all their reviews)
(See all their reviews)
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8 months ago
Got £75 cashback tho took around 3-4 months, plus registered for and got Sainsbury gift cards. Real good deal. The BTWeb service is also great allowing you to log on all over the place when away from home. it's a valuable free service.
bt broad band
user2410418
(See all their reviews)
(See all their reviews)
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8 months ago
the switch over was on time and as much help as i needed was there for me at any time of day very good service
Excellent performance all round from BT
rhassan
(See all their reviews)
(See all their reviews)
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5
8 months ago
The cashback value was incredibly competitive, and the speed of the cashback and general all round performance was excellent! Would definitely recommend.
Poor customer service
user1024000
(See all their reviews)
(See all their reviews)
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8 months ago
How I wish I had read the other reviews with regards to BT's poor customer service and I wouldn't have wasted serveral hours of my life dealing with them! To be honest I consider myself lucky that I never got as far as having my cashback canceled, because they - without informing me canceled my order!
Was this because I went though a cashback site? who knows, but they certainly didn't go out there way to resolve their poor customer service!!
Broadband pakage
omnia
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(See all their reviews)
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5
8 months ago
Received the full cash back of £120 plus another £20 with no hassle. Very quick to receive it. Excellent service
Bt Broadband
SBird
(See all their reviews)
(See all their reviews)
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5
8 months ago
Paid out cashback ridiculously quickly. So far great customer service. Already 100% better than Talk talk. Just got to figure out how to to get the sainsbury voucher I was promised!
Great cash back service, pathetic 'installation service'
harvsninety99
(See all their reviews)
(See all their reviews)
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5
8 months ago
Cashback was tracked and confirmed in reasonable time so quite happy with that, no complaints there really. BT's service itself is beyond acceptable though. Order date 9th September, installation date of 28th, though a while was reluctantly accepted. 28th came and went with a day of work taken to wait in for an engineer who never turned up! Several days later contact was finally made giving us a date of 18th October. This in my view is not very good customer service from BT. No apology or explanation has been offered at any stage so far. On top of this the phone line which we have been told by BT was activated on the original installation date doesn't work. Which leaves us to make expensive calls to BT from mobiles which due to our provider doesn't include free to 0800 rates!!!
I'd say overall I'm not particularly happy with the overall service from BT but the tracking etc from Quidco is comfortably above average and quite happy with it.
BT Broadband
nicp80
(See all their reviews)
(See all their reviews)
1
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5
8 months ago
Very easy to navigate BT site and set up the order, quidco cashback tracked and paid super quick!! Thank you
BT brilliant TalkTalk waste of space
Shazzad
(See all their reviews)
(See all their reviews)
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8 months ago
Was with TalkTalk who left me without any Broadband or emails for FIVE WEEKS despite daily phone calls & continually being fobbed off and them continually lying that problem was with my computer, needed new modems etc etc. (even though their engineer told them the fault was not in the property.
Eventually told TALKTALK where to stick their service and moved to BT who fixed the exchange component fault and installed Broadband with excellent service, a smile AND EVEN QUIDCO
Cashback good - don't expect the Sainsbury voucher to quickly (or ever?)
user975337
(See all their reviews)
(See all their reviews)
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8 months ago
The deal at the time was a £50 Sainsbury voucher + £60 cashback. The cashback came quicker than expected. Still waiting for the voucher (and not holding my breath) !
BT Broadband Option-2
user1954210
(See all their reviews)
(See all their reviews)
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8 months ago
Superb speed of 12mb/s whereas TalkTalk was less than 1mb/s. NO COMPETITION eh!
Dump Talk Talk and go with BT.. you might pay a little more but you don't get a tiddly widdly router. BT's router is sleek and heavy and does the job. Very easy set up no worries at all.
Paul
BT TV & Broadband Package
Victor2
(See all their reviews)
(See all their reviews)
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8 months ago
Good cashback deal (£100) tracked immediately and confirmed 8 days after installation. Equipment/viewing card delivered ahead of time but BT late in confirming activation of phone, broadband and vision on day of installation. Some set up issues with vision but reasonable help over phone. Broadband faster, more reliable and more usage than Sky package. Added Sky Sports 1&2 and paid line rental 12 months in advance so considerablle saving over Sky. Fewer channels but didn't watch most of Sky channels anyway. Access to ESPN a bit misleading on BT website (although website has been changed since I ordered). Only available with TV Unlimited so additional cost which includes Kids and Music channels - not much attraction if you're old and retired!
poor
mostly
(See all their reviews)
(See all their reviews)
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8 months ago
5 Months of hoop jumping and constant chasing, best avoided to be honest.
The infinity package is good when it works, however the homehub 3 is rubbish looses wireless connection daily, infinity drops 2 - 3 times a week.
Great service and speedy cashback
user2307936
(See all their reviews)
(See all their reviews)
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8 months ago
Very happy with service received. Broadband installed on appointed day. No problems with service and cashback paid into bank within 2 weeks of service starting.
Usual Poor service from bt
jason1a
(See all their reviews)
(See all their reviews)
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8 months ago
Placeed my order over three weeks ago sitting in doors today waiting for bt to arrive, receive a phone call from them to say they have cancelled my order and I need to re order over the phone.
Nothing but trouble!
sarah3rdb
(See all their reviews)
(See all their reviews)
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5
9 months ago
Wish I had never fallen for the incentive of cashback when choosing a broadband provider. Thought we couldn't go wrong with BT - bad judgement on my behalf. I was hoping the cashback would cover the large amount I had to payout for the new hub, postage costs and a years advance for the phone line, but now I have had my cashback declined, despite using the Quidco link. Service has been awful, 2 no-show engineer appointments, superfast broadband that keeps dropping out, and a terrible crackly phoneline that I can't use. So frustrated and disappointed with the whole experience.
Bt Broadband declined payment
Gavstar
(See all their reviews)
(See all their reviews)
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5
9 months ago
Went through all the usual hoops to get this cashback and it was declined. Do not trust BT to pay you your valid cashback. Poor customer service and I would avoid if you can.
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