Debenhams in-store offers

Debenhams is one of the UK's leading department stores. If you're looking f...

Debenhams is one of the UK's leading department stores. If you're looking for fashion for all the family, beauty and fragrance or stylish designs for your home, you'll find everything you need at your local store. Design is important to us, its in everything we do, whether its our Designer at Debenhams ranges or our brilliant best buys. We believe in high quality, good value products made with the same level of craft and care from the smallest scarf to the largest sofa. Attention to detail means our products are both beautiful and practical and are made to last.

Guaranteed payment by 03 October

Rates

532442%

INCREASED RATE

for all in-store sales (when purchased with any of your registered cards)

Cashback also available at:

See Terms & conditions

Stats

Guaranteed payment by

03 October

(if you purchase today)

Tracking speed

Less than 5 days

(from purchase)

100% tracked within 1 day+

  • Please note that this is offer is Quidco cashback and is not redeemable as an in-store discount from Debenhams.
  • Purchases made on a store card or a Debenham's branded credit card do not qualify for cashback.
  • The cashback offer is only valid for in-store purchases for this retailer.
  • Your cashback may take up to 21 days to track.
  • Cashback will not be paid for Virgin Holiday bookings placed within a Debenhams store
  • Members should only use voucher codes listed on Quidco. If you use voucher codes or gift vouchers that are not listed on Quidco your cashback may not track or be declined.
  • Cashback may only be paid on the net value excluding VAT, all other taxes, surcharges and any additional costs such as delivery.

Find a location near you

Offers

Get 2% cashback on in-store purchases at Debenhams (Terms and conditions)

Details

- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

User Reviews

Average review1 2 3 4 5 106 reviews
3 reviews of 106 ordered by

Good Tracking, Slow Payment

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Instore cashback is very slow to pay out, 5mths plus, online purchases cashback paid out much quicker and was very efficient. Overall would recommend using debenhams as you can buy a wide variety of products at a reasonable price and they always have some sort of discount offer on. You just have to have a bit of patience when it comes to getting the cashback.
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Personal shopper Lincoln

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
I went with a friend for a wedding outfit - very helpful personal shopper. My friend managed to get a lovely outfit at a good price. I then saw a couple of dresses and the personal shopper provided me with her attension. I purchased the dresses. I possibly wouldn't have bought anything but that the personal shopper was very helpful.
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very slow for instore cash back

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
My instore cashback tracked perfectly - in December. It is now April and still no sign of any getting further than tracked. Good service instore and instore cashback nice to have but disappointingly slow to process.
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Very good tracking and excellent speed of payment!

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
they are big name and they do stand up to that no doubt. The prices are not as good as Tesco obviously but some good deals if you keep an eye and product quality is good too. The only complaint i have is their delivery. They deliver to store for free but it takes 4-5 days!! most other retailers do next day but somehow a major name like Debenhams can't do it. definitely buy from them though in all departments. good retailer.
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6 months for cashback

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
poor cash back, took 6 months which is the most slower cashback i have seen. What's the point having a quick track and super cashback, rubbish.
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Debenhams Men's jacket

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Product is amazing and great quality. Cash back payment was very slow and took ages to receive. Overall a good deal.
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Debenhams - Blackburn

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I cant speak for all Debenhams but the one in Blackburn has terrible service, and they never remember to take the security tags off. I complained to the manager but two months on I am yet to get a reply
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Never a problem

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Never had any problems with the tracking or payment of cashback. Even when I return items that I no longer need, they get the tracking right. Most of my cashbacks have been from in-store purchases.
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I <3 Debenhams!

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
There isnt a lot to say other than that I love that I get cashback when spending in store, ive never had any major issue with them and I love the product ranges they carry. Well done Debenhams.
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Pays out faster than before but still slow

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Payments for Debenhams in store purchases were previously so slow I expected them to be refused & nearly closed my Quidco account. They've speeded up a bit now, but still around 5 months.
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poor

1 2 3 4 5 1 month ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
taken a long long time to get the confirmation of the cashback. it is only .32p but taken 5 months
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Too slow to confirm and pay

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Too slow to pay out. Have a number of small amounts going back to October but have not been paid out on any of them yet.
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instore purchase

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
purchase tracked in Dec but never been confirmed, apparently i cannot raise a claim for this retailer for instore purchase so £4.00 lost by the look of it. not a great amount but did spend £200 to get it, always found this store a problem, maybe im just unlucky.
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Credit card link

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I have linked my credit card to Quidco so each time I use it in Debenhams I receive cashback. Tracks within a few days and paid within a month - Easy :)
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Cashback

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Took a while for the cash back to be confirmed and paid into my account. It was only for 18p..but every little helps!!
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Debenhams

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Fast payment from in store shopping, was very pleased with retailer. items i bought are always good quality and the service i recieved was fast and efficeint.
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Debenhams Cash Back

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
DEBENHAMS take far too long to give the cash back It has taken 5 months to get cash back. This needs to be provided quicker
2 of 3 people found this useful
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Morlingcourt

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
As usual a friendly helpful service in Debenhams although the cashiers need a better way of knowing when there is an offer on in a specific department, I.e. Wallis
0 of 1 people found this useful
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Ok

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Cashback is slow compared to online which is fast. Buy on line and collect from store if you want the cashback faster
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Quidco is amazingly good.

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I always check how much quidco can save me money on daily essentials. Quidco helps us to save something atleast. Good job by quidco team.
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Debenhams, Chatham

allensaviours
(See all their reviews)
1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Daughter's clothes! She was very happy with them. Staff polite and helpful. Display clean and tidy. Shame the escalator was not working, but you can't have everything!!
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Fast at tracking

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Even nipped in for a coffee and breakfast, and that was tracked and paid. Never had a problem with any transactions in store. They all tracked and paid
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Feedback - Great

ljcbusinessaccount
(See all their reviews)
1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
Great service, returns and delivery, no worries with cash back. I will look forward to using this retailer again, thanks.
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Cash back

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Since september I haven't received any cashback to my account, just want to know why.so what can I do now?At the moment i've been stop using it until my payment go through.
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12th July 2012 Purchase

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Cashback purchase of 12th July confirmed (but still not paid), on 23rd Jan 2013. Not at all good! Why is it so slow???
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Easy Money!

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I bought some clothes from Debenhams, paid with my bank (Debit) card and received cashback from Quidco ... couldn't be easier - it's money for nothing, as I would have purchased the clothes anyway :)
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Tracked quickly!

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Debenhams is always tracked quickly, and paid within a reasonable time; whether it is in store or online I know I will get paid for shopping with them.
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excellent

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
excellent service in Debenhams, just what you expect from a long standing british retailer, top of the high street giants!!
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Takes time

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Paid with designated card in-store in August 12. Tracked quickly but not confrmed until Jan 13. Way to long to wait!
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in store shopping

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I think its great you can register your credit card and get cashback from instore purchases, thanks Debenhams, great choice & competative pricing
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Great experience!!!

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
I didn't knew initially that I will receive cash back in-store. I liked it and now I need not worry if I buy any products online or in-store, I will get cash back anyways... I like it. Sanj
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Experience in Debenhams (in-store)

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Service received in store was good as always. Polite and knowledgable staff. Speedy service, no long queuing time Would recommend Debenhams to family and friends
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Super

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Very very quick payment and all extremely easy. I would highly recommend Debenhams based on this transaction. Would use again.
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very good place to shop clothes

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
very good experience good staff, batter after sales service,clear rice tags,I would prefer and recommend to buy clothes from here
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not so good!

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I did my purchase some time in June 2012 and it has been confirmed just now, all most after six months...:-(
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SO easy !

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I love the fact that even when I shop in store I still receive my cashback from quidco its so easy and really does make a difference to the amount of money you can save.
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So Slow

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Several months later and the cash back still has not been paid......how much longer must you wait? The worst I have come across
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Almost a year to confirm cashback

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Very slow to track and pay cash back, almost a year for a very small amount. Won't bother in future.
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6months to pay,,,,,,,,,,,,,,,,

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
6 months to pay............surely in 2012/2013 there is no reason for it to take this long>? however i guess getting cashback for buying somnething you were buying anyway is still a bonus.
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Quick and Faster

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I usually purchase items from Debenhams in-store which earn few pence or pounds easily. Debenhams has been my favorite shopping place.
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Slow to pay !

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
This retailer takes around 6 months to confirm cashback - simply too long ! Would be quicker and probably cheaper to buy elsewhere.
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Instore cb

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Love the retailer, love you can get cb instore, but takes ages to track and even longer to pay - 6 months!!
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Slow payer

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Just had the cashback for a July transaction! Would have expected this a lot earlier in the year! Hope it improves??!!! :(
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Easy and useful

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Excellent service as usual. Prices are reasonable. You get something back for simply registering your card and shopping in the store - something you would have done anyway. Great returns policy. Excellent sales
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Sloooooooow cashback

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I find I regularly have to chase Quidco for my cashback from in-store purchases at Debenhams, payment is typically 6-9 months behind purchase time and, frankly, is becoming more trouble than it's worth. If you're going to do cashback and your transactions typically track inside 2-3 days, why does it take up to 9 months (and chases) to pay that cashback?
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12 months = no payment

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Just noticed I have a cashback amount that still hasn't been paid from 12 months ago! Only a pound so i'm not too bothered, but still that's pretty long to wait!
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love to shop!

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
if so enjoy shopping at debenhams, look around for bargains and get your cashback quickly as well! so simple and easy either online or in-store.
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Good tracking and fast payment

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I have received cashback from in-store transactions and was amazed by the tracking and payment speed. I am now waiting for my first cashback payment from an on-line order, very surprised with the speed of tracking again. With regards to the quality of products, I have my favourite lines and was never forced to return goods, products were always top quality.
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6 months to confirm

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Yes it took 6 months for this transaction to be confirmed, but I suppose at least it happened in the end.
1 of 1 people found this useful
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Slowest Cashback ever!

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
We are in November and I have only just received cashback from June. I have waited too long for this cashback to be paid, other retailers pay within weeks.
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Instore cashback

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Its great to be surprised and get cash back for doing your shopping in store. But i have waited months now.
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very pleased

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
very pleased thanks cashback was fast, very happy with the product i brought and with the 25 % off price was very good
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debs

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
this was easy to do- just registered card. But spent it in june and only just been confirmed! but better than no cash back
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good

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
the experience was good and very reliable, having used quidco retailers quite often. The goods were well packaged and arrived promptly.
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Always a pleasant surprise to get cashback

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I never remember that I'll get cashback from Debenhams, so it's always a very pleasant surprise when the email arrives
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Great to get cashback

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Its great to have but quite slow to go through. Always makes a difference to get something back when you spend!
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Poor!

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Not quick at paying, waiting for several payments one of which was for October last year!! Very poor am disappointed Debenhams
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excellent

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Plenty of products over a number of floors, plenty of variety! staff are lovely, very pleasant, give 120% to each customer Excellent!
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debenhams

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
quick cashback although could be higher rate as quite small considering the amount spent in the store. still happy as they have recently joined to offer cashback
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unexpected surprise.. every little helps :)

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Thanks.. the in-store cashback is a pleasant surprise.. thank you quidco.. wish you could extend this to other cards as well..
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excellent instore service

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I found it easy to do and was satisfied with cashback amount. Enjoyed the no fuss simplicity of getting cashback on items i was buying anyway.
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Slow

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
The item itself was fine but the speed of payment was very slow compared to some other companies i have used Quidco with.
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Slow

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Very slow at receiving the cashback -over 6 months! In fact was declined initially and I didn't know why. I didn't complain as the amount was minimal but has since been paid
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Debenham's in-store purchase

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Good Service as usual at the Canterbury branch as I have come to expect over many years as a customer.
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debenhams

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
easy to earn cashback in store and on line always plenty to buy ideal for a christmas shop prompt payment
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Great extra but very slow to pay

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
As the title, great to get cashback from shopping in store with registered cards. The bit BUT is that they are very slow to pay - mine are taking on average 6 months. Much quicker by buying online - that pays out within one month usually. Come on Debenhams, there's no excuse after the 28 day return period has expired.
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Debenhams

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
the cashback took way too long to come through, not sure it would make me shop there for cashback alone?
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Fine

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Quick cashback payment, good price of product, good customer service, clean store, would shop there again, handy that cashback comes from debit card.
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Slow payment

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I use the linked in-store card payment in Debenhams.It is easy to register the card and the tracking happens fairly quickly but the confirmation takes 6 months which seems slow
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Length of time from tracking to payment

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I paid for goods in March and April and they have only just been approved for payment now in October
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Fair but slow

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Tracking was great but confirming payment was very slow. Still would use again just don't expect payment until around 10-11 months time.
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Item broke in transit

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
I ordered a Pulsar watch from Debenhams, it took 8 days to arrive in the store for collection, not the advertised 2-4 days. When I opened the packaging, the outer box was crushed on one corner and the actual gift box broke apart, ie the hinge snapped. The display cushion appeared to be for a different watch and had an orange mark on it. I took it back to the store for a refund and would not order jewelry online from Debenhams again. Especially disappointing as was to be a birthday gift.
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Poor Sevice from Staff

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
It seemed as though no one wanted to serve me. I stood there for a while whilst the staff argued about how should be serving me. I found the service to be in poor taste at the shoe counter in Croydon on that Thursday evening.
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very slow cashback tracking

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
and even slower cashback payment. At least 8 months after purchase. If there was another retailer to buy my stuff from I would have certainly chosen the other one.
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cashback delay

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Took 6 months for cashback payment, although it's good that cashback was issued from in store purchase, after using my nominated card to pay
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Surprised at how easy this is

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I have bought much over the summer as prices and value are excellent. My wardrobe is full and I am very happy
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Quick cash back

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Good, will use it again the shop they are very helpful and casback was very quick it is the writingbreview gets me!
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Debenhams

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Multiple transactions with this retailer, only 1 or 2 tracked, the rest had to be claimed. 10 months on from some of those transactions and I am still waiting for the money. Quidco have been brilliant in chasing these on my behalf, but Debenhams are incredibly slow to respond or pay.
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very disappointing

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
regularly shop in debenhams and all of my cashbck purchases have been declined over an approx 6 month period. Do not expect to receive any cash back from debenhams in store!
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Debenhams in store

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
All quick and all good in respect to this store. Quicker than many on-line cashback transactions. Customer service is a winner.
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6 months to pay!!

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Shame about the payment time taken as the item and price were great. Poor comms about delivery expectations and poor web based back up. Had to phone them to find out where parcel was! Expect better from such a large company.
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Slooooow payment

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Tracked in April, just paid mid October! And only after I complained. I have another instance from March, still waiting.......
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Great Retailer

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I loved my products as well as the speed of cash back. One fault the % for the cash back is quite low.
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Debenhams cash-back

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I generally do personal shopping in Debenhams stores ,and within a few days I see that the shopping has been logged on my account . I does build up quite nicely.
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Average

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
A good retailer average service and cashback times but like the fact that you get cashback in store as well as online
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Slow to pay

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Although tracked the purchase in good time, payment is very slow, particularly in comparison to Debenhams online. I made this purchase in May and am receiving payment in October.
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debenhams caswhback rating

rentcollector1
(See all their reviews)
1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
good quality retailer but slow cashback payers! could be a lot faster and in doing so, would sell more quality products!
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Fair amount back - slow speed

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Friendly instore staff and am glad they're part of Quidco as you are getting money back from instore purchases, however the speed in which it's paid is questionable to other sites/stores who provide cashback. 5 months is a long wait.
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n

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
It's a very long time to wait for the cashback to be paid although I notice they are speeding up a little.
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Slow speed for cashback

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Paid for in April, it is now October and I have finally got the cashback. Product itself was great though.
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Nice and Easy

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Always a smooth transaction when shopping with Debenhams in-store. Without any effort from the buyer, it tracks, confirms and pays, about as easy as it gets.
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slow cashback payment but a great shop

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
always happy with debenhams service and products, and great that they have instore cashback, just wish they paid out quicker
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slowwww

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
took forever to receive cashback though it did acknowledge I had spend in store within a few days so tracking time wasn't bad
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Quality retailer

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Love Debenhams great quality products and fab designers, especially Julian McDonald. Cashback takes a long time to be paid when buying in-store.
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Debenhams In-Store Cashback

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
It takes 10 months to be paid. This is really rather disgraceful! Utterly disappointed. Assuming the refund policy is standard at 28 days, the cashback should surely track after 28 days and be paid within 3 months.
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sloooooow

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
poor amount of cashback from such a large retailer and very slow to pay - 6 months from purchase date.
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I love Debenhams In-Store cashback!

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Takes a few months for cashback to be confirmed but there's nothing to lose when you would be using your registered card to shop there anyway. I keep forgetting I will earn cashback so it's always a lovely surprise. Quidco - more "In-Store stores" soon please!!!
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Poor speed

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Extremely poor speed in receiving cashback. Tracking cashback was pretty swift! Would use again as a regular customer at Debenhams.
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Debs cashback

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Very slow, but it does come through. just accept you can't rely on it too much if you desperately need the cashback
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painless

harryharrison1956
(See all their reviews)
1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I had forgotten I had registered for instore cashback but Debenhams didn't and it was tracked and paid within days.
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Very poor payment speed

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Debenhams are being slayed by the competition when it comes to speed of payment. I'm not sure why they choose to be so slow, but it does make me more inclined to make my purchases elsewhere.
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Great retailer & quick cashback

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Great easy purchase online, good value for money, quick delivery and fast cashback tracking! All round very good experience with them.
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So disapppointing

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Their products and stores are very nice to shop in but its a waste of time trying to get cashback, you could spend more time than you have spent chasing it up. This retailer and others who don't pay or who take so long to pay indicating that they want you to give up, don;t deserve any customer loyalty. Vote with your credit card folks; there are lots of retailers, who do invest the time to get the whole deal right for the customer including speedy cashback- Debenhams ain't one of them!
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Cashback payments sooooo slowwwwww!!!

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Purchases are tracked quickly, but that is all. Have had to chase for monies. Still have monies tracking from end of 2011. Very disappointing.
3 of 3 people found this useful
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Very Slow Payment

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Same issue as previous reviewer, currently have 14 in-store purchases being tracked, some as old as 1st Feb - would be nice if they A. sped up the payment processing, and B. grouped same company payments so that it doesn't take up my entire page of the same company name.
1 of 1 people found this useful
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Takes too long to pay cashback!

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Have so many instore cashback claims waiting to be paid and they seem to taker far too long! Would like if this aspect was addressed, but otherwise fine as a retailer!
5 of 5 people found this useful
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