Quidco Help
To get help with any aspect of Quidco, please use the links below.
Earning and Getting Paid
Tracking and Transactions
Visit this section to get a basic understanding of how cashback works, and learn important best practices to minimise common problems. Also find information on earnings status and tracking times.
Technical Factors that can affect Cashback Tracking
An in-depth look at how to configure your browser and computer to optimise cashback tracking.
Missing Transactions and Earnings Enquiries
Sometimes things go wrong. Read here to find out more about missing, incorrect and declined transactions, and what can cause them.
Earnings Enquiry Submissions
All about earnings enquiries, how to submit one and how they work.
All about Payments
Learn more about how payments are sent to you, how they are scheduled and how the Admin Fee works.
Site Problems
Joining and Logging In
If you're having trouble accessing the site or registering, please click here and you'll be able to contact us about it.
Bug Reports
Please see here if you're having problems, visually or technically, with the site.
Comments and Suggestions
We always appreciate your feedback!
Any other questions?
If you can't find an answer to your question, please contact us through this section.