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- About Quidco and Cashback
- What is Quidco?
- The Quidco Promise
- How much will it cost me?
- How does Quidco work?
- Can anyone join Quidco?
- Can my account be used for purchases for my friends and family?
- Do I pay more for my shopping as a result of earning cashback?
- Do you match cashback offers on other sites?
- Is cashback guaranteed?
- How can I reduce the risk of my cashback being declined?
- Is cashback paid on the full amount of my purchase?
- Membership and your account
- I want to join Quidco. How do I do this?
- Quickest way to get cashback
- How do I log in?
- I have forgotten my username/ password. What can I do?
- I am not receiving the login reminder emails. What can I do?
- The login reminder information I have been sent is not working. What can I do?
- How do I get paid?
- How do I arrange to be paid via BACS?
- What is meant by "minimum payout"?
- How do I change my personal settings in the future?
- To change my profile
- How do I change my minimum payout amount?
- Why would I click on hide gambling and adult related merchants?
- Why is only a partial retention fee showing in my account?
- Why does my retention amount show £10? Did you charge me twice?
- Why do I receive emails showing my tracked transactions?
- Why is the amount showing tracked in my email the wrong cashback amount?
- Can I stop receiving emails from Quidco?
- How do I arrange to be paid by PayPal?
- Making a purchase through Quidco
- How do I find what I am looking for?
- What if I can't find a retailer I am looking for, or if I would like to suggest a new one?
- What is Savvy Tips?
- Best Practices when making a purchase
- How do I complete my purchase?
- What is the retailer's page?
- The retailer link is not working. What can I do?
- How will I know when I have successfully earned cashback for my purchase?
- How long does the cashback process take?
- How can I monitor the progress of my purchase?
- My purchase is not showing as tracked. What can I do?
- When can I submit a cashback query?
- Why won't your system allow me to raise a cashback query?
- How can I monitor the progress of my cashback query?
- What do the different types of status mean in my cashback query?
- Why has my cashback been declined?
- Why is my cashback amount different to what I was expecting?
- My cashback query has been declined. What can I do?
- You have asked me to verify my purchase. Why do I have to do this?
- How do I verify my purchase?
- What happens if I don't verify my purchase?
- Cashback Validation Periods
- How to use Quidco for voucher codes, printable vouchers and offers
- What is the difference between voucher codes and cashback?
- Do I need to be a member of Quidco to use voucher codes, printable vouchers and offers?
- Do I need to be logged in to my Quidco account to use voucher codes, printable vouchers and offers?
- Is there a charge for using vouchers and voucher codes?
- How do I search for vouchers, codes & offers?
- How can I see what voucher codes, printable vouchers and offers are available for all retailers?
- I cant see any voucher codes, printable vouchers and deals for a retailer I want. What can I do?
- Voucher Codes
- What are voucher codes?
- How do I use a voucher code?
- How do I copy and paste my voucher code?
- What can I save?
- How do I know if I have been given the discount?
- I am at the final stage of my on line purchase and I cannot see where to paste or enter the code.
- How long do voucher codes last?
- The voucher code I want to use isn't being accepted. What can I do?
- Can I use a voucher code and get cashback as well?
- Can I use voucher codes when I shop on the High Street?
- Printable Vouchers
- Offers
- In-Store Cashback
- How does it work?
- Are my details secure?
- Which retailers can I earn In-Store Cashback with?
- How many cards can I register?
- Are all types of debit/credit cards accepted?
- How do I register my card details?
- Can I use my card straight away after registering?
- I want to de-register one of my cards. How can I do this?
- My In-Store purchase is not showing in my Quidco earnings. What can I do?
- Your Payments
- Does the account payment have to be in my name?
- How often will my cashback be paid?
- I have not received payment for some transactions which are showing as paid. What can I do?
- My earnings which updated to received status last month have not been paid. Why is this?
- A transaction has been at "tracked" for over 3 months. When will I receive payment?
- How long does Quidco hold on to my money when they receive it?
- Refer a friend
- Can I get a reward for recommending Quidco to others?
- Is there a limit to how many people I can refer Quidco to?
- How do I refer Quidco?
- How do I use 'Refer a friend'?
- Do I need to be logged in to use 'Refer a friend'?
- What's a Share Icon?
- Where can I find Share Icons?
- How do I use a Share Icon to refer Quidco or a Quidco deal or retailer?
- How can I refer Quidco on blogs, forums etc.?
- How will I know if my referral has been successful?
- What's a Welcome Bonus?
- Does a Welcome Bonus count towards Quidco earnings?
- Email communication
- I am not receiving the login reminder emails. What can I do?
- I have not received my authentication email. What can I do?
- Why do I receive emails showing my tracked transactions?
- Why is the amount showing tracked in my email the wrong cashback amount?
- What information does the statement give me?
- When are statements sent out?
- How do I change my statement preferences?
- Can I stop receiving emails from Quidco?
- Contacting us
- Community
- Glossary
- Abuse
- Affiliate Network
- BACS
- Browser
- Cashback
- Cashback Query Being Processed
- Cashback Query Closed
- Cashback Query Declined
- Cashback Query Validated
- Commission
- Comparison site
- Cookies (or third party cookies or images)
- Declined
- Declined cashback query
- Deleted
- Earnings
- Incorrect Cashback query
- Insufficient Info
- Internet files
- JavaScript
- Missing Cashback Query
- Paid
- PayPal
- Pop-ups
- Received
- Retailer
- Tracked
- Tracked*
- Transaction
- Validated
- Verify
Do you have a question not answered above? Send our QuidCare support team a Support message
