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- About Quidco and Cashback
- What is Quidco?
- The Quidco Promise
- How much will it cost me?
- How does Quidco work?
- Can anyone join Quidco?
- Can my account be used for purchases for my friends and family?
- Do I pay more for my shopping as a result of earning cashback?
- Do you match cashback offers on other sites?
- Is cashback guaranteed?
- How can I reduce the risk of my cashback being declined?
- Membership and your account
- Quickest Way
- The username I want is already in use but I have never registered with Quidco before.
- How do I log in?
- I have forgotten my username/ password. What can I do?
- I am not receiving the login reminder emails. What can I do?
- The login reminder information I have been sent is not working. What can I do?
- I have not received my authentication email. What can I do?
- How do I get paid?
- How do I arrange to be paid via BACS?
- What is meant by "minimum payout"?
- How do I change my personal settings in the future?
- To change my profile
- How do I change my minimum payout amount?
- Why would I click on hide gambling and adult related merchants?
- Why is only a partial membership admin fee showing in my account?
- Why does my membership admin fee show £10? Did you charge me twice?
- Why do I receive emails showing my tracked transactions?
- Why is the amount showing tracked in my email the wrong cashback amount?
- Can I stop receiving emails from Quidco?
- Making a purchase through Quidco
- How do I find what I am looking for?
- What if I can't find a retailer I am looking for, or if I would like to suggest a new one?
- What is Savvy Tips?
- Best Practices when making a purchase
- How do I complete my purchase?
- What is the retailer's page?
- The retailer link is not working. What can I do?
- How will I know when I have successfully earned cashback for my purchase?
- How long does the cashback process take?
- How can I monitor the progress of my purchase?
- My purchase is not showing as tracked. What can I do?
- Why will your system not allow me to submit an earnings enquiry?
- How can I monitor the progress of my earnings enquiry?
- What do the different types of status mean in my enquiry?
- Why has my transaction been declined?
- Why is my cashback amount different to what I was expecting?
- My enquiry has been declined. What can I do about this?
- You have asked me to verify my purchase. Why do I have to do this?
- How do I verify my purchase?
- What happens if I don't verify my sale?
- In-Store Cashback
- How does it work?
- Are my details secure?
- Which retailers can I earn In-Store Cashback with?
- How many cards can I register?
- Are all types of debit/credit cards accepted?
- How do I register my card details?
- Can I use my card straight away after registering?
- I want to de-register one of my cards. How can I do this?
- My In-Store purchase is not showing in my Quidco earnings. What can I do?
- Your Payments
- Does the account payment have to be in my name?
- How often will my cashback be paid?
- I have not received payment for some transactions which are showing as paid. What can I do?
- My earnings showing as received but I did not get paid. Why is that?
- A transaction has been at "tracked" for over 3 months. When will I receive payment?
- How long does Quidco hold on to my money when they receive it?
- Contacting us
- Community
- Fundraising
- Glossary
- Abuse
- Affiliate Network
- BACS
- Browser
- Cashback
- Commission
- Comparison site
- Cookies (or third party cookies or images)
- Declined
- Declined enquiry
- Deleted
- Earnings
- Enquiry Being Processed
- Enquiry Closed
- Enquiry Declined
- Enquiry Validated
- Incorrect enquiry
- Insufficient Info
- Internet files
- JavaScript
- Paid
- PayPal
- Pop-ups
- Received
- Retailer
- Tracked
- Tracked*
- Transaction
- Untracked Enquiry
- Validated
- Verify
Do you have a question not answered above? Send our QuidCare support team a Support message