Quidco SureShop approved merchants are going the extra mile to ensure your satisfaction as a Quidco member. When you submit an earnings enquiry for a SureShop merchant they will investigate your enquiry and return their findings to Quidco within a month of the date that they are sent by Quidco.

SureShop is continuing to undergo development as a project designed to make sure that earnings enquiries and tracking problems are investigated promptly on behalf of our members. Use SureShop listings with the confidence that your enquiries will be handled by merchants who are committed to giving you a good customer experience.

This does not guarantee cashback, but it does guarantee a resolution on your earnings enquiry. Enquiries will not be successful in the case of competing cookies on your computer, uncompleted orders, orders completed offline and in some cases with the use of a voucher code. If you have done all that you can to ensure that your transaction will track (please see this help topic), you should be able to retrieve any untracked or incorrectly declined commissions quickly.