All transactions made online are tracked by third party organisations called affiliate networks, who do so using cookies (small pieces of data dropped by a website into a users browser). In the main, tracking takes place smoothly, but there are a range of issues which can cause problems. To reduce such tracking issues we suggest reading the following tips.
On the rare occasion that issues in automatic tracking arise; you can submit a manual cashback claim. A claim can only be raised 3 days after purchase and within 7 weeks of purchase.
For help in raising a cashback claim please see our 'Guide to raising a missing cashback claim'