Hotels.com offers & cashback

1 2 3 4 5

Stats

Estimated payment date

8-12 weeks *

(* after you have completed your stay)

Tracking speed

Less than 6 hours

(from purchase)

83% tracked within 6 hours

13% tracked within 1 day+

Tracking reliability

97.1% tracked

Cashback claim payment speed

Less than 6 months

(from submission date)

100% paid between 90 to 180 days

  • Your purchase should track within 3 days, however the retailer will only confirm transactions/claims after you have completed your stay. Claims will be put on hold until your trip has been completed and the confirmation process will only take effect after a completed booking.
  • Please allow up to 12 weeks after completing your stay for tracked cashback to become confirmed. If your cashback has not confirmed after this time, please get in touch. Please do also be aware that cashback for claims may take longer than this. 
  • Cashback may initially track at a lower amount and will update upon confirmation.
  • Members should only use voucher codes listed on Quidco. If you use voucher codes or gift vouchers that are not listed on Quidco your cashback may not track or be declined.
  • Cashback may only be paid on the net value excluding VAT, all other taxes, surcharges and any additional costs such as delivery.

Offers

Check out the deal of the day in selected cities (Terms and conditions)

Details

- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

Book your hotel for Oktoberfest 2014 (Terms and conditions)

Details

- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

Book now and get a hotel tonight (Terms and conditions)

Details

- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

User Reviews

Average review1 2 3 4 5 504 reviews
3 reviews of 504 ordered by

Shocking customer service

1 2 3 4 5 3 days ago
 
 
 
 
 
 Cashback tracking
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
The quidco element of the transaction was fine, no complaints, however the service offered by Hotels.com was dire. Following the confirmation of booking and payment being taken, The family members I had booked for arrived at the hotel to find that the booking had not been made or paid for by Hotels.com Both the hotel and I could not then get through on the customer service line, despite being told by the automated message wait time was less than a minute. Some quick research online turns up reviews from other users of Hotels.com who experienced the same poor service. I doubt my cashback will be paid either, shocking company
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Good website, slow cash back

1 2 3 4 5 6 days ago
 
 
 
 
 
 Cashback tracking
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
 
 
 
 
 
 Delivery and packaging
They are a very good website to use for holidays. They also give you rewards for using them. But just be aware that you will wait some time for your cash back. Its normally up to 12 weeks until after you have completed your stay.
1 of 1 people found this useful
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Speedy Bookings but don't expect your cashback fast

1 2 3 4 5 15 days ago
 
 
 
 
 
 Cashback tracking
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Hotels.com is easy to use and cashback tracks quickly, however payment seems slow in comparison to other booking sites. Also if you're a business user and need a VAT receipt you won't get one unless you pay the hotel directly which isn't always an option. It does have to be said I've never had a problem with a booking so far and the rewards scheme is a bonus if you can make use of it. In short: Good selection of hotels Fast tracking Slow payments Lack of VAT receipt may not be suitable for some business users
1 of 1 people found this useful
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Earn a cashback bonus each time you shop with our selection of top Christmas retailers.

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