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John Lewis Pet Insurance offers & cashback
Faster Paying

John Lewis Insurance is part of the John Lewis Partnership (John Lewis, Waitrose and John Lewis Financial Services) and offers a select range of insurance products including Pet Insurance.

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  • 6 Online rates

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Member Reviews

doo_meg wrote on 11 December 2014

Excellent experience

I took out a Pet Insurance policy for our dog after seeing a cashback offer on Quidco. 3 weeks after the start of the policy (and only one week after their 'can't claim' period) I noticed a lump on my dogs tummy and took her to the Vet. We had scans, blood tests and X-rays done and sadly it turned out to be a highly aggressive cancerous tumour and there was nothing that could be done, within 3 weeks she had deteriorated so much the Vet advised us to have her put down. The medical costs came to £530 (with an £80 excess) and I was worried that John Lewis wouldn't pay as we hadn't had the policy very long. However, our Vet sent all our claim forms off and they paid within two weeks. When I phoned to cancel my policy I was told to send in documents to show how much we had paid for the dog and they would pay that too - true to their word they paid; again within two weeks. All the people I spoke to were polite and expressed their sadness at our situation. They weren't aggressive, difficult or dismissive. I chose John Lewis as a reputable brand with a reputation for fair treatment and I was not disappointed. I highly recommend them.

Reviewer's avatar

user1399521 wrote on 28 April 2014

Nice and easy transaction with no problems tracking or confirming the cash back.

I needed to get new pet insurance as the RSPCA discontinued theirs and John Lewis were great to deal with. The cashback tracked, confirmed and paid with no issues and the pet insurance was competitively priced. The fact you get an online account for it is a feature I liked too rather than have to rely on keeping one paper copy that you are sent. I hadn't used them for pet insurance before but I imagine I will be renewing my plan with them next year.

evebee wrote on 12 January 2016

Painfully Slow Payment

Fantastic insurance company but extraordinarily slow at paying cashback. I've only ever complained about 1 company before for the same reason and that review was removed twice so I expect the same will happen to this one. Not sure about why payment is so S L O W ... but it is frustrating!

More about John Lewis Pet Insurance

John Lewis Insurance is part of the John Lewis Partnership (John Lewis, Waitrose and John Lewis Financial Services) and offers a select range of insurance products including Pet Insurance.

Important things to know

  • In the event of any queries about your cashback please contact Quidco Customer Support as the retailer will be unable to deal with this type of query
  • This programme is being monitored. Quidco members transacting fraudulently with this retailer will have their membership terminated immediately and may have their details passed to the authorities for further investigation

Terms & conditions

  • Cashback will only be paid for new customers. Cashback will not be paid on renewals
  • Cashback will only be paid on transactions completed wholly online. Cashback will not be paid if you take out a policy via the call centre
  • Cashback will not be paid if the policy has been cancelled within 90 days of the start date
  • Cashback will not be paid if a saved quote is used. You must click the Quidco link, generate a new quote and make your purchase immediately
  • Cashback is only eligible on Quidco advertised vouchers
  • Cashback is only eligible on Quidco advertised vouchers
  • Please also see the retailer's standard terms and conditions for purchase as listed on their site
  • Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as staff or student discounts


Cashback not available