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John Lewis Pet Insurance offers & cashback
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John Lewis Insurance is part of the John Lewis Partnership (John Lewis, Waitrose and John Lewis Financial Services) and offers a select range of insurance products including Pet Insurance.

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Member Reviews

doo_meg wrote on 11 December 2014

Excellent experience

I took out a Pet Insurance policy for our dog after seeing a cashback offer on Quidco. 3 weeks after the start of the policy (and only one week after their 'can't claim' period) I noticed a lump on my dogs tummy and took her to the Vet. We had scans, blood tests and X-rays done and sadly it turned out to be a highly aggressive cancerous tumour and there was nothing that could be done, within 3 weeks she had deteriorated so much the Vet advised us to have her put down. The medical costs came to £530 (with an £80 excess) and I was worried that John Lewis wouldn't pay as we hadn't had the policy very long. However, our Vet sent all our claim forms off and they paid within two weeks. When I phoned to cancel my policy I was told to send in documents to show how much we had paid for the dog and they would pay that too - true to their word they paid; again within two weeks. All the people I spoke to were polite and expressed their sadness at our situation. They weren't aggressive, difficult or dismissive. I chose John Lewis as a reputable brand with a reputation for fair treatment and I was not disappointed. I highly recommend them.

Reviewer's avatar

user1399521 wrote on 28 April 2014

Nice and easy transaction with no problems tracking or confirming the cash back.

I needed to get new pet insurance as the RSPCA discontinued theirs and John Lewis were great to deal with. The cashback tracked, confirmed and paid with no issues and the pet insurance was competitively priced. The fact you get an online account for it is a feature I liked too rather than have to rely on keeping one paper copy that you are sent. I hadn't used them for pet insurance before but I imagine I will be renewing my plan with them next year.

evebee wrote on 12 January 2016

Painfully Slow Payment

Fantastic insurance company but extraordinarily slow at paying cashback. I've only ever complained about 1 company before for the same reason and that review was removed twice so I expect the same will happen to this one. Not sure about why payment is so S L O W ... but it is frustrating!

More about John Lewis Pet Insurance

John Lewis Insurance is part of the John Lewis Partnership (John Lewis, Waitrose and John Lewis Financial Services) and offers a select range of insurance products including Pet Insurance.

Terms & conditions

  • Cashback is available only to new customers – you will not be eligible for cashback if you renew your insurance policy
  • Customers will nt receive cashback if they cancel their policy
  • Cashback will not be paid to any customers who use a promotional code or discount voucher when claiming their cashback
  • If you have received a quote from an insurance comparison site please ensure you have cleared your cookies before proceeding. This will ensure the policy is tracked correctly for you to receive cashback
  • Cashback is offered by Quidco. Any cashback queries should be taken up with Quidco, not John Lewis Pet Insurance
  • Cashback may take up to 3 months after the transaction date to be processed
  • Cashback is available on genuine, tracked transactions which have been completed online immediately
  • Cashback is only eligible on Quidco advertised vouchers
  • Please also see the retailer's standard terms and conditions for purchase as listed on their site
 
  • Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as staff or student discounts

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