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John Lewis Pet Insurance offers & cashback
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Defaqto 5 Star rated Premier and Plus Pet Insurance. Recommended by 89% of customers. Based on reviews of 161 customers.

 

Insurance for pets from aged 8 weeks with no upper age limit. It's comprehensive and includes features and benefits that do not always come as standard with other policies, for example providing up to £1,000 for advertising if the pet is lost or stolen and up to an additional £1,000 as a reward to ensure pet and owner are reunited as quickly as possible.

 

Love lasts a lifetime, so our cover does too. Caring for a pet means caring for them for life, that's why we offer three levels of cover, all with lifetime protection. As long as your pet in insured with us, you can claim for both one-off mishaps and for life-long conditions covered by the policy that needs treatment year after year, because there's nothing more important than family.

 

  • Up to £12,000 vet fees covered with our Premier Pet Insurance
  • If your dog causes an accident, our policy could protect you against legal liability up to £3 million
  • 24 hour vetfone™ helpline included as standard
  • 24 hour vetfone™ helpline included with each of our policies that allows you to speak to UK qualified veterinary nurses with no affect to your premium or policy excess, however many times you phone
  • 5% multi policy discount with our pet insurance
  • Travel cover included with our Plus and Premier Pet policies

 

John Lewis only offers Lifetime Cover. This means, if you're insured with us and your premiums are paid, you could claim for a one-off mishap such as a cut paw or an illness such as diabetes which needs treatment every year, or both.

 

 

 

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Member Reviews

doo_meg wrote on 11 December 2014

Excellent experience

I took out a Pet Insurance policy for our dog after seeing a cashback offer on Quidco. 3 weeks after the start of the policy (and only one week after their 'can't claim' period) I noticed a lump on my dogs tummy and took her to the Vet. We had scans, blood tests and X-rays done and sadly it turned out to be a highly aggressive cancerous tumour and there was nothing that could be done, within 3 weeks she had deteriorated so much the Vet advised us to have her put down. The medical costs came to £530 (with an £80 excess) and I was worried that John Lewis wouldn't pay as we hadn't had the policy very long. However, our Vet sent all our claim forms off and they paid within two weeks. When I phoned to cancel my policy I was told to send in documents to show how much we had paid for the dog and they would pay that too - true to their word they paid; again within two weeks. All the people I spoke to were polite and expressed their sadness at our situation. They weren't aggressive, difficult or dismissive. I chose John Lewis as a reputable brand with a reputation for fair treatment and I was not disappointed. I highly recommend them.

Reviewer's avatar

user1399521 wrote on 28 April 2014

Nice and easy transaction with no problems tracking or confirming the cash back.

I needed to get new pet insurance as the RSPCA discontinued theirs and John Lewis were great to deal with. The cashback tracked, confirmed and paid with no issues and the pet insurance was competitively priced. The fact you get an online account for it is a feature I liked too rather than have to rely on keeping one paper copy that you are sent. I hadn't used them for pet insurance before but I imagine I will be renewing my plan with them next year.

evebee wrote on 12 January 2016

Painfully Slow Payment

Fantastic insurance company but extraordinarily slow at paying cashback. I've only ever complained about 1 company before for the same reason and that review was removed twice so I expect the same will happen to this one. Not sure about why payment is so S L O W ... but it is frustrating!

More about John Lewis Pet Insurance

Defaqto 5 Star rated Premier and Plus Pet Insurance. Recommended by 89% of customers. Based on reviews of 161 customers.

 

Insurance for pets from aged 8 weeks with no upper age limit. It's comprehensive and includes features and benefits that do not always come as standard with other policies, for example providing up to £1,000 for advertising if the pet is lost or stolen and up to an additional £1,000 as a reward to ensure pet and owner are reunited as quickly as possible.

 

Love lasts a lifetime, so our cover does too. Caring for a pet means caring for them for life, that's why we offer three levels of cover, all with lifetime protection. As long as your pet in insured with us, you can claim for both one-off mishaps and for life-long conditions covered by the policy that needs treatment year after year, because there's nothing more important than family.

 

  • Up to £12,000 vet fees covered with our Premier Pet Insurance
  • If your dog causes an accident, our policy could protect you against legal liability up to £3 million
  • 24 hour vetfone™ helpline included as standard
  • 24 hour vetfone™ helpline included with each of our policies that allows you to speak to UK qualified veterinary nurses with no affect to your premium or policy excess, however many times you phone
  • 5% multi policy discount with our pet insurance
  • Travel cover included with our Plus and Premier Pet policies

 

John Lewis only offers Lifetime Cover. This means, if you're insured with us and your premiums are paid, you could claim for a one-off mishap such as a cut paw or an illness such as diabetes which needs treatment every year, or both.

 

 

 

Important things to know

  • In the event of any queries about your cashback please contact Quidco Customer Support as the retailer will be unable to deal with this type of query
  • This programme is being monitored. Quidco members transacting fraudulently with this retailer will have their membership terminated immediately and may have their details passed to the authorities for further investigation

Terms & conditions

  • Cashback cannot be redeemed in conjunction with any other offer or promotional code
  • Cashback cannot be redeemed if you cancel your policy within 90 days of the start date
  • Cashback cannot be redeemed if you are an existing customer renewing a policy
  • Cashback cannot be redeemed if you are using cashback/offer/promotional code that is not posted and approved by this site
  • Customers must transact directly from the cashback website in order to receive their cashback.
  • Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as staff or student discounts

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