myParcelDelivery.com offers & cashback

Paid for next day delivery service with CityLink, who decided to pick up the parcel two days late Contacted customer service who couldn't bring themselves to reply. Very disappointing.

Good efficient service, easy to use, pricing is clear and the guidance is good, not much more to say really.

I have used this service 3 times and the last 2 times something serious has gone wrong. On the 2nd occasion the "Next Day" collection was forgotten and they had to be reminded. It was collect 2 days later. On the 3rd try at using them, the "Next Day" delivery is still on the van today, undelivered and not even return to me as sender, a week later. They still have no idea when this will be delivered or returned to me. This was supposed to have been delivered with a view of the replacement article being returned to me before Christmas as it was needed over the period. As of this moment, the parcel is on a van in Southampton with no idea of destination timings, no offer of refund, no offer of compensation and NO APPOLOGY!!! There are plenty of courier services out there so avoid myparceldelivery.com and try a decent one. After the 2nd item was not collected I gave them the benefit of the doubt as mistakes happen, but the serious ongoing fiasco with my 3rd parcel has shown me their real colours!