Ocado voucher codes & cashback
Ocado is an award-winning online supermarket delivering quality groceries d...
Ocado is an award-winning online supermarket delivering quality groceries direct to your home.
Ocado believe that you should be able to enjoy first-class service without having to pay more for your shopping. Thats why there are so many ways to save on your weekly shop at Ocado, from price matching to exclusive online offers, and even their very own range of groceries.
It's a green alternative too, Ocado provide a good alternative to traditional supermarket shopping. Their green van delivery slots save precious fuel, while their delivery vans reduce traffic on our busy roads. They also deliver from an ultra-efficient delivery centre instead of a chain of old-fashioned stores so you're doing your bit for the planet as well as your weekly shopping budget.
Guaranteed payment by 03 October
Rates
Stats
Guaranteed payment by
03 October
(if you purchase today)
Tracking reliability
99% tracked
- Cashback is eligible to new customers only
- If you use a voucher code not on Quidco your cashback will become declined
- Ocado vouchers may not be used if you have previously redeemed a first time shop voucher on another account
- This voucher cannot be used in conjunction with any other voucher offers. Minimum spend applies. Delivery charge may apply.
- The Cashback and Voucher combination will only be available if the voucher detailed by Quidco is used. The use of any voucher code not specified on the Quidco page, will result in your cashback being declined.
- The Voucher cannot be applied to past orders made with Ocado and cannot be backdated or redeemed for cash.
- Each Voucher code may be used only once per customer. If more than one customer is registered at the same delivery address a Voucher code may only be used by one customer registered at that address.
- This voucher entitles you to money off your total shop. The Voucher will state the amount that will be deducted from your bill, how much you need to spend in order to get money off (if applicable), Voucher codes, in which order to use them and the Voucher expiry date. Where the Voucher does not state a minimum spend, you must spend a minimum of £75 to be entitled to redeem your Voucher. The order total, which you must reach to qualify for the offer, is inclusive of VAT,but generally exclusive of any delivery charge.
- The Voucher may not be used by any Ocado employee.
- Members should only use voucher codes listed on Quidco. If you use voucher codes or gift vouchers that are not listed on Quidco your cashback may not track or be declined.
- Cashback may only be paid on the net value excluding VAT, all other taxes, surcharges and any additional costs such as delivery.
Voucher codes & offers
All genuine new customer grocery shops get £6 cashback (Terms and conditions)
Details
- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time
Expires: 30 Jun 2013
New customers can save £20 off their first grocery shop over £80 with this voucher code (Terms and conditions)
Details
- Enter code at checkout
- This offer/voucher code was correct at the time of publishing.
- It is important that you check your order summary before purchasing.
- In the event that the offer/voucher code does not work please refer to our help pages.
- Discount can not be applied to your order after you have made your purchase.
- The retailer reserves the right to change or terminate this offer at any time.
The website has been opened in a new window ready for you to shop. To redeem the discount, enter the code VOU8523367 when you reach the checkout.
User Reviews
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32 reviews
3 reviews of 32 ordered by
Cashback declined
eileeno
(See all their reviews)
(See all their reviews)
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4 days ago
How could they not find my order? Gave them all the numbers. Only used because I had a money-off voucher - THAT would have been a valid reason!
Cashback Declined
syllabub
(See all their reviews)
(See all their reviews)
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10 days ago
Unfortunately, like others, my cashback was declined. Very disappointed. i followed all the instructions as provided, yet my cashback was declined. I would not use Ocado again after this.
Cashback declined for no reason - when raised - paid to other referral?!?!?!
user1109342
(See all their reviews)
(See all their reviews)
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14 days ago
never shopped at Ocado so I took up the £6 cashback + £15 off when spending over £75 for first time user (as advertised on Quidco). I diligently cleared my cookies and only used the codes as advertised on Quidco. Actual service and product of Ocado was great but for an unknown reason £6 cashback was declined. raised a claim with them and reason for decline - paid to other referral!?!?!? but I never went to then through anyone other than ocado. Disappointing cashback retailer.
AVOID - They simply just don't pay up!
bluemango
(See all their reviews)
(See all their reviews)
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16 days ago
Like many others on here have had my cashback declined, was my first order wasn't changed or amended, so deffo won't be using them ever again in the future. Poor.
Avoid !!
user2913714
(See all their reviews)
(See all their reviews)
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21 days ago
My cashback was declined from Ocado, stating that I had amended / changed my order - not true !! This seems to be a common theme amongst other reviews. Definitely one to avoid.
Cash back refused
user2393107
(See all their reviews)
(See all their reviews)
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22 days ago
I'm not very happy with this company.
I have been refused £6 cash back because my original order was changed by OCADO's not me! Because of this I added items (products i didn't need) to the original order so i could still get a delivery and the value came to more than the original order.
I THINK IT'S UNFAIR OF OCADO!
Declined
qiqfor4
(See all their reviews)
(See all their reviews)
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1 month ago
Yet another merchant who declines cash back. Raise a claim, then get told it's your fault for ammending the order, hmm no I did'nt!
Cashback declined - again!
ughosal
(See all their reviews)
(See all their reviews)
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1 month ago
I saw the negative reviews by other quidco members before purchasing from Ocado. I thought those might be a few odd cases. But it happened to me too! I didn't get the cashback for my first purchase. When i made a claim, it was declined stating the cashback has been paid to someone else! I deleted all cookies before using quidco link.
Thumbs down for Ocado.
Great experience
pdhickey
(See all their reviews)
(See all their reviews)
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1 month ago
Can't fault the overall experience. Delivery slots are plentiful and drivers are courteous. Prices of most items is comparable to all the major supermarkets and they even alert you to equivalent items that are cheaper than the ones in your basket before you check out. Will definitely use again.
Service and price
TAXMAN11
(See all their reviews)
(See all their reviews)
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1 month ago
The service was excellent, on time and delivered by a polite and helpful driver. Ocado is not the cheapest retailer however as can be seen on branded names price comparisons.
Like other reviewers Ocado doesnt honour Cashback they advertise,
Louiseanne90322
(See all their reviews)
(See all their reviews)
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2 months ago
Ocado is an award-winning online supermarket delivering quality groceries direct to your home !!! ???
This i have to totally disagree with, My shopping was delivered & it looked as though it had just been thrown into the bags, Cleaning products such as soap powder, washing up liquid ect .... was mixed in with my fresh food whicj i was not happy about, Cat food trays (Sheba) was squashed & split so food was no good, Complaint was made but no refund or replacement was offered & then to top it all off my cashback was declined even though i fulfilled the requirments, Ocardo should be made to pay up or removed from Quidco as this is very unfair to advertise an offer they have no intentions of paying !!! I for one will not be using there service again !!!
Cashback claim took forever
pwojtowska
(See all their reviews)
(See all their reviews)
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2 months ago
Cashback claim from Nov 11 confirmed March 13! Otherwise I'm very happy with their service, much better than Tesco anyway.
Similar to Others - Cashback Declined
jesswood82
(See all their reviews)
(See all their reviews)
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3 months ago
I was a genuine new customer to Ocado, and decided to give their service a try as I was tempted by the cashback offer. The offer was supposed to be £6 cashback and £15 off your first shop if you spent £75 or more. I spent £85, yet have just receive notification that my cashback claim has been rejected. It is too soon to claim yet, however I will be contesting this as soon as I can. I was impressed with Ocado and have subsequently shopped there every week, yet I am very unimpressed that the cashback claim was rejected for no reason.
Should Be Banned
user1973849
(See all their reviews)
(See all their reviews)
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3 months ago
Very poor cashback service from Ocado. Purchase made 16th Dec, £8 cashback promised. Had to raise a claim in January, the order had tracked fine with the purchase amount shown, yet claim declined for no reason, now waiting for Quidco to look into it. If Quidco and Ocado can see that the purchase was made on the date when the offer was on, and that it tracked at the eligible amount, the process could easily be automated. Yet Ocado are allowed to try and avoid paying, hoping people will give up. It's shameful practice, damaging to their brand image (at the expense of a few pounds) and should not be allowed.
misleading offer
gslaughter
(See all their reviews)
(See all their reviews)
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3 months ago
As a genuine new customer the £15 off my order was accepted as I made purchases of £87 over the £75 figure to qualify,however the £6 cashback also offered with the discount was declined. One of the lame excuses was that I had not cleared the cookies off my pc prior to ordering.
Order
user1708094
(See all their reviews)
(See all their reviews)
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4 months ago
The offer was £6 cash back on my first order. The cash back was declined claiming my order was incomplete. Amazing considering the order placed via quidco link (and tracked) and was delivered just fine and payment taken. It's false advertising .the claims process and response from quidco is rubbish too - they try and may it really cumbersome to email them
13 months later, still no cashback
evebee
(See all their reviews)
(See all their reviews)
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4 months ago
I've waited over a year for 'tracked' cashback on my Dec 2011 Xmas shopping to be paid ... and that's having reported the issue to Quidco Support too!
I've been using this site over 5 years and OCADO have been the absolute WORST payers bar none ... Shameful!
Don't expect ontime deliveries from Bristol depot
lilsmartie
(See all their reviews)
(See all their reviews)
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4 months ago
The weather, the M4, the M5, the sat-nav.. all excuses I've had from Ocado over the last few months! Very annoying as I like the app, late changes, the range of things offered, generally the drivers attitude are all fab but only if you don't need to use any of your delivery that night!
Christmas food however was 20 mins early, mostly all there (although could have subbed frozen croissants for either fresh or frozen pain au choc..) and sensible subs where needed.
Rejected cashback for no reason, but service was good
user1851048
(See all their reviews)
(See all their reviews)
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4 months ago
You get what you expect - good access to many brands and also non-branded stuff. Avoid the bananas though, they were rubbish and everyone says the same.
As for the cashback - they rejected it so I submitted a claim and two months later I get the cashback confirmed. Stick with it and don't let them fob you off, shame on you Ocado for advertising cashback then denying it!
Excellent service
user1243098
(See all their reviews)
(See all their reviews)
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5 months ago
First used Ocado thanks to Quidco cashback offer. Tracking and payment have been pretty quick relative to other retailers. Been using Ocado for a year now - best online supermarket ever, far superior customer service and web interface compared to any other big supermarket.
Also waiting...
gwooly
(See all their reviews)
(See all their reviews)
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6 months ago
The company is good enough, however as others have said, they're not the best when it comes to paying any cashback. Been waiting just under a year, claim raised, accepted, just never paid.
11 months and waiting
user886502
(See all their reviews)
(See all their reviews)
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6 months ago
Last Christmas I ordered from them as a new customer - the cashback has still not come. WIll it be here for this Christmas I wonder? I have switched to Waitrose now - Ocado have lost a customer.
Excellent service and quality
user2004624
(See all their reviews)
(See all their reviews)
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6 months ago
I have been very impressed with Ocado-the food is excellent, always delivered on time and rarely substituted. The prices are OK-expensive to buy everything with them, but great for treat items and stocking up. Cashback hasn't been a problem - has tracked fine and been paid quickly.
Declined my cashback!
GraysonFriend
(See all their reviews)
(See all their reviews)
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6 months ago
Well, it seems from the reviews that this is not a one-off. They have absolutely no problem denying your cashback, even if you just use the voucher code from Quidco. The company wasn't bad, though not particularly great either. They use Carrefour and Waitrose products, so you will be paying a bit more than through Tesco or Asda.
Refused then ok'd
user1096146
(See all their reviews)
(See all their reviews)
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6 months ago
Initially refused but then approved, why? don't know. Just had to provide order number, but then they should have known that anyway.
overall good
weehawken
(See all their reviews)
(See all their reviews)
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7 months ago
All of the basket essentials where available, particularly liked the additional choice options from brands that aren't stoked by other supermarkets
First impression counts
user1679376
(See all their reviews)
(See all their reviews)
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7 months ago
FIrst time user of Ocado and they rejected the cashback, needed to make a claim, process took more than 5 months, result = never using Ocado again.
Good quality goods shame that it took 5 months to get cashback
user1919360
(See all their reviews)
(See all their reviews)
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7 months ago
Good quality goods shame that it took 5 months to get cashback.
Have used them since and have been impressed with service.
Acado
user1281713
(See all their reviews)
(See all their reviews)
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7 months ago
Acado were very quick to track the cashback but very slow for it to become confirmed and subsequently paid. 2/5
Excellent company
Maree30
(See all their reviews)
(See all their reviews)
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7 months ago
I have shopped at Ocado for 5 years now, and although they are often a little more expensive then their competitors the service is by far better that any other supermarket. Cash back was quick for me any without problems. There are also free midweek slots for delivery.
Fantatis service!
chigsk
(See all their reviews)
(See all their reviews)
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7 months ago
Fantastic service and spot on delivery time! But they never paid the cashback. So by all means go with this company as its great! But do not go with them expecting cash back.
Good service
Neela
(See all their reviews)
(See all their reviews)
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8 months ago
The website let's you browse and pick your products easily and they have a wide range of products (there wasn't anything yet I wanted and couldn't find). You can pick your delivery slot in hourly slots and the delivery has always come in time. The cashback offer is quite good if you're a new customer (think it even was a voucher code + cashback)! It tracks quickly as well. Definitely recommended, especially if you have not used it before.
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