Policy Expert offers & cashback

1 2 3 4 5

To make great savings and get the home insurance you want, let Policy Exper...

To make great savings and get the home insurance you want, let Policy Expert help you today.

They're dedicated to helping people find the right level of cover at the right price.

Search and compare their range of carefully selected insurers to find the best deal for you.

With a commitment to great customer service, they're on hand with expert help when you want it.

Complete an online quote and buy either online or over the phone to receive your cash back.

Stats

Estimated payment date

19 August

(if you purchase today)

Tracking speed

Less than 12 hours

(from purchase)

100% tracked within 12 hours

Tracking reliability

98% tracked

Cashback claim payment speed

Less than 6 months

(from submission date)

100% paid between 90 to 180 days

New Policy Expert customers only, renewals do not qualify for cashback

  • Your policy must be live for at least 60 days in order to qualify for cashback, any cancelled policies within this period will not be eligible for cashback.
  • Only one cash back payment will be awarded per UK address.
  • In order to qualify for cashback it is important that you create a new quote and purchase directly. If the quote has been generated via another site or advertisement the sale will not be attributed to Quidco and you will not receive the cash back.
  • You must purchase your policy within 15 days of generating a quotation to qualify for cash back.

Exclusive 'Call & get cashback' terms

  • The Exclusive 'Call & get cashback' offer is only valid and will only track by clicking through our new 'Call & get cashback' button displayed at the top of the page or within the relating offer.
  • This new button will take you to a unique Quidco/Policy Expert page where you need to complete the short form and click submit.
  • You will then be presented with your unique Policy Expert telephone number which you must call and purchase your Home Insurance policy within 15 days.
  • If you do not call the number and purchase within 15 days, you will need to re-start the process by clicking through again and re-submitting your details within the short form.

Tracking

  • Cashback will track within 12 hours but only become confirmed 90 days after your policy has been live.
  • If your purchase has not tracked within 3 days please raise a cashback claim.

     

  • Members should only use voucher codes listed on Quidco. If you use voucher codes or gift vouchers that are not listed on Quidco your cashback may not track or be declined.

Offers

Call and take out a new policy via 'Call and Get Cashback' and we'll give you £75 cashback and fix your premium for 2 YEARS (Terms and conditions)

Details

- Eligible for New Policy Expert customers only
- In order to qualify you must only click through to Policy Expert using our new Quidco 'Call & get cashback' button at the top of the page or within this relating Call & get cashback offer
- You must complete the Quidco/Policy Expert short form and submit your details
- You will then be presented with the unique Policy Expert telephone number
- Purchasing a Home Insurance policy via a standard Policy Expert telephone number will make your cashback invalid
- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time

Exclusive

Policy Expert is the only Home Insurance provider to offer £70.50 cashback and fix your premium for 2 years, so you (Terms and conditions)

Details

- This offer/voucher code was correct at the time of publishing
- It is important that you check your order summary before purchasing
- In the event that the offer/voucher code does not work please refer to our help pages
- Discount cannot be applied to your order after you have made your purchase
- The retailer reserves the right to terminate this offer at any time
- Please note the cashback rate for this retailer varies depending on the item purchase
- Please see the cashback rates at the top of the page for full details

Exclusive

User Reviews

Average review1 2 3 4 5 56 reviews
3 reviews of 56 ordered by

Cashback declined after 6 months

1 2 3 4 5 4 days ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I went with Policy Expert as they offered close to the cheapest insurance policy (probably by £10 or so). Everything tracked fine then there was a massive wait. I submitted a support ticket continued to wait. The claim was rejected despite fulfilling the requirements set out. I know cash back is not guaranteed but to offer a 'high value' amount only for it to be rejected many months down the line is rather poor.
1 of 1 people found this useful
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Cash back Declined after 6 months .... Poor

1 2 3 4 5 15 days ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Overall the offer is good ....it was going to be very good, when and if I received the cash back. After 6 months they declined the cashback in such a way I was unable to challenge it (Commission claimed elsewhere!! don't know who got my money ... know I didn't). Extremely poor. Clear your cookies and temporary files just before you action your claim ... it may help to ensure you get paid.
2 of 2 people found this useful
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Good value, great cashback offer, payment slow but received

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Did a home insurance comparison through Quidco, never heard of this provider before but competitive with their pricing and after registering an online quote I called them before going ahead to verify all the policy details were correct as they were listed online. I spoke to the persistent customer services team a couple of times, knowing that with the promised cashback they would be cheaper, but not convinced they would pay out. I had to ask them to ensure my cashback was registered, just don't take any nonsense if they tell you that by calling them you haven't taken the Quidco offer. They agreed to confirm my cashback if I called back after completing my quote online which I did, and after 90 days they accept and verify the tracked cashback. I got paid in just over 5 months, but £70 was a good amount and certainly helped to reduce my premium. I would recommend them but just make sure they accept your cashback before you commit to anything.
6 of 6 people found this useful
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still waiting 10months later

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
Used policy expert for first time last year. Tracked then nothing. Waited and waited then sent query. Wss being looked into so still waited. Then claim rejected no reason. Sent policy details as requested and now still waiting! Wont be using them again.
1 of 1 people found this useful
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Satisfied with the overal change over

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I would use this service again in the future, as the policy wording paperwork was with me very quickly, the policy was very good value, and the Cash Back most acceptable.
1 of 1 people found this useful
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Product and price great, cashback less so

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
This is the second time I've used Policy Expert on here. First time everything tracked as normal, this time I had to put a claim in (seems to be happening more and more recently). Got paid the full amount in the end though with no further trouble. Would definitely use them again.
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fast paying cheaper than competitors

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Was cheaper on comparison anyway. Cashback tracked within minutes and has paid in 2 months to the day of purchase. Well done for living up to the faster paying moniker!
1 of 1 people found this useful
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insurance price

franklofthouse
(See all their reviews)
1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
brought price down lot better than allt comparison sites or direct quotes for insurance prices.i would highly reccomend quidco
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Recommended, quick payment too

1 2 3 4 5 2 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Nice easy transaction and tracked/paid on time! Policy was good value for money and customer services have been easy to deal with when needed
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Does what it says

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Not had to use the home insurance yet, and hopefully I wont! Service appears absolutely fine and tracking/payment has gone well.
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Policy Expert

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Very satisfactory transaction, excellent speed of payment, would not hesitate to recommend, the price of the policy was also very competitive for its content.
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policy expert

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
very fast freindly service , great cash back time too , would recommened to anyone , great deals on evryone's insurance needs , take a look a grab yourself a bargin
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After fearing the worst

AbandonedTrolley
(See all their reviews)
1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I've today got confirmation that my £70.50 will be paid in the next run. I originally got a quote with PE in January but never took up the offer online, I received a couple of calls from them asking why not, I still had to cancel my previous insurance renewal which they were fine with. The guy on the phone called back a couple of days later and confirmed the new policy and that the cash back would still be valid even over the phone. I then read quite a few horror stories on here saying how they just got a cancellation and was pretty much expecting the same, so it was a pleasent surprise today to receive the email confirming the payment.
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Policy expert

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Not only was this company the cheapest I also received a fantastic surprise when after 6 weeks I received a third of the total amount back, Awesome......Thank you
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Very slow!

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Still waiting, 5 months down the line, even though they're supposed to be a 'fast payer' which was the main reason i chose them! Hope they hurry up....not impressed.
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Cashback from Policy Expert UPDATE!

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Took out policy on 8th June 2012, tracked quickly but then it was DECLINED 27th FEBUARY 2013. Nearly 9 MONTHS to come back with a decline, what a JOKE this company is. *** UPDATE *** UPDATE*** After contacting Policy Expert via a social network site, I am very pleased to say that they acted very quickly on my complaint & payment has now been confirmed. Commented on the Friday & resolved by Monday afternoon. WELL DONE Policy Expert.
1 of 1 people found this useful
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declined cash back- with a policy taken out

charlottepilkington182
(See all their reviews)
1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
declined after six months tracking, plus took out a policy. Will raise a case. Don't trust this company for cash back
1 of 1 people found this useful
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dont touch if you want cashback

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
took policy out August 2012 and came back DECLINED 27th February 2013. over six months later. This service is unacceptable i have raised a query but dont hold out much hope
2 of 2 people found this useful
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Rubbish

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
Bought policy in June 2012 and now 8 months later it has been declined! It has been showing all year as tracked with no problems and now is declined with no reason. I won't be using them again.
2 of 2 people found this useful
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Bought policy 27th Sep and still no cash!

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Policy Expert are having a laugh. Took out a home policy through them on 27th Sep 2012 and still no cash paid! Why say they are Faster Paying when they are clearly not. Only used them because of the cashback offered, never again. Come on Quidco, sort 'em out.
1 of 1 people found this useful
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policy expert cashback

1 2 3 4 5 3 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
As it was the first time a purchase was made through quidco l was a bit apprehensive, but the cashback was paid just like they stated
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Cashback not paid in timeframes given

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Cashback tracked in November and it's supposed to be a faster paying retailer, but no sign of this being paid as yet and its now mid February,
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Where's my cashback?

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
As mentioned by others, avoid at all costs. It's been 7 months and still no sign of the cashback. To make matters worse Quidco put up with this and do very little to make me feel better about it. Joke.
4 of 4 people found this useful
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Avoid !!!!

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Avoid policy expert at all costs. Still waiting for cash back to be paid. Now been advised it takes six months from when a claim is raised. The policy is more expensive than most other comparison providers. Service is rubbish. Disguisting service from Policy Expert and Quidco!!!
3 of 4 people found this useful
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Very impressed with this company

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Policy expert came out second cheapest through Moneysupermarket by about £15 so with the £65 cashback it made them considerably cheaper, especially on a £180 per year policy. Anyway, cashback tracked after a few days and when I got a courtesy call I ask about the cashback and they said it was showing on their system and would take around 60 days. Well I'm very pleased to say it has been confirmed and on its way to my bank account. On top of that they also did the usual and rang me up to try and sell me a few "extras". I decided to take out the home emergency cover at £50 per year. This covered central heating, electrics etc. Zero excess and no effect on no claims bonus. I gave them a few scenarios where my boiler had failed in the past and although I fixed it myself I still had to pay for parts, she assured me these repairs would have been fully taken care of. A month later and the boiler stopped supplying hot water, I diagnosed the fault to be a faulty diverter valve. I rang up the company who I was given cover with and basically the boiler was fixed in a few days (needed to wait for special order parts). If I had fixed it myself it would have cost easily over £100 so my home emergency cover has already paid for itself and I can claim as many times as needed. Result I know there are conflicting reviews about this company and their cashback offers but I can honestly say they have been excellent for me.
3 of 3 people found this useful
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No Cash Back Yet - Took Policy In JUNE 2012

1 2 3 4 5 4 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Poor service here. Still awaiting cash back from June 2012. Good do with a quicker tracking and payment that's for sure.
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No Cash back yet!

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Really dissapointing to read reviews obout non payment of cash back. I to am still waiting for mine - tracking shows i purchased product in July 2012. How much longer do I wait.... Wish I had known this before I purchased - feel conned!! But at least Im not alone
5 of 5 people found this useful
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Policy Expert responds... show

8 days ago

Thank you for your feedback. Your cashback should have been paid to you within 75 days of your policy start date, so please contact our dedicated Cashback Customer Service team directly on 0203 014 9366 or by emailing offers@policyexpert.co.uk and they will look into your query for you.

EXTREMELY POOR! AVOID, AVOID, AVOID!

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Took a policy out over a year ago. Took nearly this long for the cashback to track at the correct amount. Nothing paid after around 8 months, raised a claim. This process then took another few months before it was declined because 'the cashback had been paid out elsewhere'. How on earth is that my fault, and why should I loose out. Both Quidco and Policy Expert showing very poor service. AVOID!
4 of 4 people found this useful
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Gotta laugh

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
If 'faster paying' = 6+ months, someone is having a joke ! Or worse still, deliberately misleading. Is it quidco I wonder ?
5 of 5 people found this useful
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Cashback

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
The premium is the cheapest any where incl. the cashback, but I am waiting since May and that is not acceptable.
1 of 1 people found this useful
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Faster paying? That's a joke - avoid

1 2 3 4 5 5 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Been waiting since July for payment of cashback - if waiting over five months (and counting) is "faster paying", I'd hate to see slow...
2 of 2 people found this useful
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Speedy service

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Cashback was paid very quickly. Quote was excellent value in comparison to other insurers. Documents were forwarded immediately. Cash back took about sixty days.
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No cashback paid!

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
Along with some of you other users I was not paid the cash back as per the offer, even though I went through the proper process online. Chased via Quidco helpdesk and still declined. Very disappointed!
3 of 4 people found this useful
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Slower payment

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
You state faster payment I wish this was so not impressed. Come on pay up I did buy the product
2 of 2 people found this useful
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Not the 'Experts' in cashback!

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Purchased a policy for my mum last year, didn't get the cashback. Raised a claim, still nothing. Quidco sent me a notification that an investigation was in progress on a number of failed cashback claims. More than a year passed now, still nothing. Went to another insurance company this year. They lost my custom this year, their loss!!
2 of 2 people found this useful
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GREAT

nadinewoollands
(See all their reviews)
1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Really easy - They gave me one of the best quotes I'd had and I got £65 cashback - BRILLIANT!
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no hassle

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
quick and easy to get a quote, very competitive pricing and excellent cashback rate and speed of payment, we are looking forward to getting quotes in the future
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Home insurance

1 2 3 4 5 6 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Great product at a great price and speedy cashback. I will recommend this company and its products to all my friends and family.
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Avoid Policy Expert like the plague

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Worst experience I have ever had on Quidco! Cash didn't track so had to raise a claim which was subsequently denied! I contacted Policy Expert who informed me that many customers had the same troube, so they had decided to refund me directly but ONLY when I renewed for another year. That's called blackmail. Never again.
4 of 4 people found this useful
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Home Insurance

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Bought my home insurance from policy expert. Good rate of cashback and very speedy payment. Would definitely recommend this company.
1 of 1 people found this useful
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Fast Payment

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Very competetive priced insurance and very fast payment, i recieved an e-mail from them as soon as the policey tracked
1 of 1 people found this useful
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Fantastic responce from start to finish

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Shopped through the whole site for the best price. Came accross Policy Expert offering a good price and great discount. The company has performed brilliantly. Highly recommend.
1 of 1 people found this useful
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Avoid, they dont pay the cashback

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
DO NOT BUY A POLICY IF THE CASEBACK IS THE ONLY REASON!!!!!!!!!!I brought a policy through them via quidco, policy expert have declined the cashback and all they say is that it was paid via another sorce, well I have never received the money!!! The cashback was the only reason I brought the policy and unfortunatley even after 12 months of me and quidco chasing them - I have now been told that the case is closed (quidco told me I was not the only one to be declined).
4 of 5 people found this useful
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Beware unsolicited phone calls

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
After enticing me with the promise of high cashback (which tracked despite me not actually buying from them...) I was plagued by calls at all hours of the day from this company who would not take no for an answer and would not remove me from their cold-calling list. Beware.
2 of 2 people found this useful
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Well worth a punt - Saved 50% on my home insurance

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
I've never believed those "we can save you £000's on your home insurance" however I thought I'd give policy expert a chance - to be honest I didnt believe the price to start off with as I live next to a river (Never flooded in memorable history) so didnt think of it - they phone back the next day and they confirmed the river was no issue, so I did something I've never done, ditched Budget Insurance and Switched to one of theirs on the panel (VFM insurance). So far, so good - I note the uncertainty of the cashback claim but to be honest I feel I've saved more than enough already (nearly £250!!!) Good fun had by all. *(I am not affiliated with the company at all!)
1 of 1 people found this useful
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If I could give Policy Expert 0 marks for Cashback Deal I would

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
1) They got the cashback calculation wrong. 2) They didn't track the cashback until month 6 after the transaction. 3) It's now month 11 and they have finally confirmed the cashback amount. The choice of using Policy Expert for my motor insurance was solely based on the premium minus the cashback rate, with a year nearly passing it hardly seems worthwhile using their offer.
5 of 5 people found this useful
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Policy Expert responds... show

8 days ago

We're very sorry that you've had so many issues with your cashback claim. We have recently improved this process, and now aim to pay all cashback claims within 75 days of the start of the policy. If you would still like us to look into this, please contact us directly at offers@policyexpert.co.uk or on 0203 014 9366

refused cashback

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Easy enough site to use. Seemed a good price (allowing for cashback) but as they declined cashback perhaps not so good! Beware. They have been quick to contact me for renewal this year but perhaps I will shop around.
4 of 4 people found this useful
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nil out of ten for cash back

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I bought home insurance from this company in Jan 2012 and they have not honoured the cashback terms offered. A claim raised through Quidco has had no result. Proceed with caution!!!
7 of 7 people found this useful
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Policy Expert responds... show

8 days ago

Thank you for your feedback. We have previously contacted you via our Facebook page to try to resolve the issue, but havent heard back. Please contact our dedicated Cashback Customer Service team on 0203 014 9366 or at offers@policyexpert.co.uk and they will be more than happy to help resolve the problem.

Avoid this Retailer, Very Dissappointed

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
After searching numerous insurers for home insurance I went for Policy Expert as based on their quote and cashback it was the best deal. That's where the plus side ended. Firstly the cashback never tracked, then after making a prompt claim it's taken an appalling 10 months for the cashback to be declined and sadly I can't dispute this. Who knows how many more people they've done this too and who really had my cashback if anyone ever really did. Very very poor indeed. Avoid at all costs. I've had no dealings directly with Policy Expert so can't comment on how good their service is.
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Policy Expert responds... show

8 days ago

We can only apologise that you have had difficulties with your cashback claim. Unfortunately without knowing all the details of the issue, I couldnt comment as to why this would have been declined. However, we do have a dedicated Cashback Customer Service team to resolve all cashback queries, so if you would like to contact us on 0203 014 9366 or by emailing offers@policyexpert.co.ukdirectly, we'd be more than happy to help.

excellent

1 2 3 4 5 7 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
really pleased with service will defo use again, prompt tracking of cash back and already showing on my account. Rapid well done
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Cashback Not Paid Despite Quidco Asking Twice

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Dont use these people. They have refused my £50 cashback twice despite Quidcos best efforts. My renewal is almost due and needless to say I will be going elsewhere.
6 of 6 people found this useful
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Policy Expert responds... show

8 days ago

They do not pay cashback

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
I bought home insurance from this company in Jan 2012 and they have not honoured the cashback terms offered. A claim raised through Quidco has had no result. Proceed with caution!!!
13 of 13 people found this useful
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Home Insurance

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
Excellent knowledgeable and competitive service. Very pleased and satisfied. I would recommend Policy Expert without hesitation. Competitive in all areas price and service.
1 of 2 people found this useful
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Great Deal but Poor Payment Timescale

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
Took out insurance with POLICY EXPERT in March. Cash back tracking was confirmed on 8th May Although not the cheapest they seemed to have a good offer.The product was comparable to others I looked at and all that part of the transaction is fine. They have recently been listed as "Faster Paying" but I assume that is not retrospective as we are now some nearly 7 months after the event and no payment has been made which is very disappointing
8 of 9 people found this useful
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Policy Expert responds... show

8 days ago

Sorry that you have experienced a slow service in receiving your cashback. The reason we are now 'faster paying' is because we have recently switched our cashback management company, and we now aim to pay all our cashback claims within 75 days of the policy start date. Please contact us on 0203 014 9366 or at offers@policyexpert.co.uk if you're still having problems and we will look into your query urgently.

Policy Expert - Quidco

1 2 3 4 5 8 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
 
 
 
 
 
 Cashback payment
The cost of my Home Insurance for both buildings and contents was very well priced & came with a sizable cash back offering. I received an email immediately after my purchase confirming the tracked cash back value. The cash back is overdue because I didn't fill out the bank details on Quidco in the BACS section. An alert to this would have helped so a slight error there! I took policy expert up on a two year fix paid by DD so I know what I'm paying until 2014. All in, a very simple process and one that I will use again.
5 of 6 people found this useful
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Policy Expert responds... show

8 days ago

Thank you very much for your feedback. We've taken your advice on board and we will be sending all our customers regluar email updates to keep them up to date with their claim, and to let them know to fill out the payment section on the Quidco site. We're so pleased that we were able to offer a good price on your policy too.

Easy Site but No Quotes

1 2 3 4 5 9 months ago
 
 
 
 
 
 Pricing and cashback
 
 
 
 
 
 Product or service
I have been searching for quotes for my renewal of contents insurance and have used quidco's own search but thought I would try Policy Expert as they offered a very high level of cashback. Unfortunately although their site was very easy to use they were not able to provide me with a single quote! I have used several search engines and all of which have been able to provide me quotes from the most well known insurers so the fact Policy Expert were not able to offer a single one is baffling - additionally because I tried to get a quote, in my quidco summary it shows the potential cashback I will receive from Policy expert even though they could provide me nothing so I am never going to be able to purchase from them or receive the cashback offered. So although the experience of entering details was good the service was not.
17 of 21 people found this useful
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Policy Expert responds... show

8 days ago

I'm sorry that we weren't able to give you a quote on this occasion. We are constantly expanding and improving our panel of insurers to try to offer cover to everyone. Currently we're able to quote around 94% of customers, but we're always trying to improve this. If you have any problems like this again in the future, then we would recommend calling on 0203 014 9366 or emailing offers@policyexpert.co.uk and speaking to one of our Customer Relations Experts, and they should be able to help you further.
http://www.quidco.com/