Failed to honour the £10 Cashback promotion.
Unfortunately I have to leave a fairly negative review of 365Games and Quidco's recent promotion. They offered a £10 cashback via a direct marketing promotion which arrived in my email inbox, I have received nothing despite many attempts to verify when it would be honoured or why they hadn't. I was told that a manager would look into it for me and heard nothing back and Quidco have closed the ticket with their support team deciding that the issue is solved...
So here I am without the £10 that I am entitled too, it was the first time I have used Quidco and it will certainly be my last. I will continue to buy from 365Games as up until this Quidco offer they have been a solid retailer with a good level of customer service.
It is a shame.