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MarkDSanders wrote on 27 March 2018

Don't use them if the cashback is the main driver

They declined my cashback and having completed the trip without any amendment. They stated that I amended the booking but haven't been prepared to say what was amended. I won't be using them in future unless their price is substantially better than anyone else's. Booking was easy enough and their website was ok but nothing special. All in all, use them if the cashback isn't the main driver for going with them. I felt let down at the end and the reason provided was a blank term with no substance as to why it was declined.

Overall rating 3 stars

user896310 wrote on 29 August 2017

Do not bother

I booked through Agoda about 10 times last year and 8 of them cash back has been declined for no reason.

Overall rating 3 stars

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mussentgrumble wrote on 30 November 2018

Check prices include taxes!

I booked several nights with Agoda as they appeared to be the comparatively cheaper - I was wrong...they had not included taxes in the Tripadvisor comparisons, and I realised this too late. Also I was unable to make use of a $30 'gift' they sent me for being a ' valued customer'...then there Customer handlers gave me the runaround refusing to help. Never again.

Overall rating 2 stars

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Overall rating 1.5 stars

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