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antwhit56934 wrote on 24 February 2017

Good Value pet insurance

I took out insurance in August 2016 for our english bulldog and found the site easy to navigate and I was able to check out the levels of cover easily. The price and cover I required are good value as I wanted to give a high level of cover upto £4,000 and lifetime cover of the policy the paperwork was delivered quickly after the policy was taken out. The only disapointment is that after 6 months of taking the policy out which I paid in full when taken out is that I have not received my cashback.

Overall rating 4 stars

user2527633 wrote on 22 December 2016

Good product but no cashback

I am very happy with my Cat's insurance Policy and would have chosen this regardless of the cashback offered. The website was easy to use and there was lots of choice of policies. Thankfully, I haven't had to claim as yet, so I can't comment on the company's customer service. My order didn't track, I raised a claim which was ultimately rejected over six months later. The reasons given for this didn't seem applicable to my order or claim in any way.

Overall rating 3.5 stars

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user3001801 wrote on 23 January 2017

Purchased 2 x cat policy - declined cash back

Good policy price but after months and referral to retailer it declined cashback.

Overall rating 3 stars

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Overall rating 2.5 stars

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