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user1080907 wrote on 20 February 2017

Declined Cashback

For some reason the cashback was declined from Asda. Whenever I have brought cover in the past from RAC etc it has been paid no problem. I put in a claim form which was also rejected, as they said • The purchase was partially returned, cancelled or the order amended. • The purchase was not completed wholly online. • You didn’t clear your cookies before you made your purchase, Quidco may not be seen as the referrer of the sale. • You didn’t comply with the terms and conditions of the retailer. • A voucher code or gift code not authorised by us was used. • The merchant has ceased trading or has gone into administration. None of which were true as it was paid for online without a voucher code and the policy is in use! So dont waste your time; it is a good price but you won't get cashback.

Overall rating 2 stars

eMartin65258 wrote on 19 September 2017

Do not buy

Your cashback will be declined and quidco will not help to recover it. The claims process requires you to provide an order number. The Asda email does not contain this information, Quidco then state you have to contact the retailer for the order number. Even though on the claim you state you car reg and your email address, these are traceable surely. If you buy this you will spend hours on the phone trying to get information that people already have and the this is mad more annoying by the fact that you have provided enough individual information for it to be traced already. AVOID!!!!!!!!!!!!!!!

Overall rating 1 stars

nicnic90 wrote on 20 March 2017

No cashback!

Cashback firstly tracked at wrong amount, then was declined with no reason. Also was not able to query the declined cashback. Rubbish.

Overall rating 1 stars

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Overall rating 1.5 stars

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