Quick to track but payment oh so slow
It seems i'm in the minority here - booked in May for a trip down to cornwall. Booking nice and easy and priced pretty well compared to Enterprise, etc. What swayed it for me really was the 24 hour drop off, meaning I didn't have to pay for an extra days rental! :-)
cashback tracked really quickly - within 24 hours I would say but today (27th July) am still waiting for the cashback to be confirmed. Status says it will be confirmed after the hire period has ended but this was 6 or 7 weeks ago. I am confident it will eventually be confirmed but it's taking its sweet time..