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mrsmhooper96179 wrote on 12 September 2016

Beware of this credt card provider!!!

I have had a few credit cards before but found issues with Barclaycard from the start, first of all I got a text from them saying 'now you have recieved your card please activate' I called them as I had not received my card and was assured it was sent in error, I then got my card and activated it a few days later and made one purchase with it online with a reputable retailer and paid it off 2 days later but the next morning I got a text from Barclaycard saying they suspected fraudulent activity on my account so I called them to find out someone had indeed tried to use my card to shop online with a clothing website I have never ordered anything from so Barclaycard did decline the transaction but this has made me quite worried with how secure they actually are! I have had 4 or 5 credit cards in the past 2 years and have never had someone get hold of my card details before so Barclaycard must not have enough security procedures in place, I suspect that very first text I got saying I had received my card was not sent in error I think they may have actually registered a card to me then sent it to someone else by mistake. Also at the time I thought nothing of it but I got a text from them also referring to my Barclaycard platinum credit card and the benefits of it but I had a rewards card not a platinum card so I am now wondering if they have also opened another credit card in my name and sent to someone else too!

Overall rating 2.5 stars

ravi188994 wrote on 10 October 2017


Had my cash back declined without any notice, and when I checked, it was too late to claim. Very disappointing and no help given by customer service from Quidco or Barclays. Even had difficulty writing this review as it kept getting declined...

Overall rating 1.5 stars

Overall rating 2.5 stars

Read about what our other members have experienced with Barclaycard Freedom Rewards 12/12 Card


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