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p3rdi342882 wrote on 16 December 2016

Denied Cashback for genuine policy!

I took out this policy to go away for our last child free holiday as it was very clearly worded in relation to the cover for pregnancy related conditions. Boots Travel have denied my cash back claim which I have disputed but they are being extremely slow in their response time. Not impressed as I had found another travel insurance provider that would have been cheaper without the cashback but Boots Travel premium with cashback worked out better.

Overall rating 3.5 stars

Tipsys mum wrote on 23 May 2017

Tracked cash back less than half it should be

Update - cash back now confirmed as half of what I should have got, also advantage points of £13 not added so will have to follow this up. Not worth the effort and wish I would have gone with my usual insurer Holiday Safe. Took out this policy because of reputable company and the 25% cash back. Should have got over £80 back (for over £300 policy) only got £34 saying I spent £139 not the £300+. Checked terms and now Quidco have raised an incorrect cash back claim that may take 4 months. Won't bother using Boots next year.

Overall rating 2 stars

Overall rating 3 stars

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