Bought By Many’s journey to better insurance
Since launching its unique pet insurance policies in 2017, Bought By Many has grown to be the most trusted pet insurance provider in the UK with more than 300,000 pet customers and over 14,000 of 5-star reviews. Bought By Many is continuously reviewing prices, expanding what people can get cover for, and delivering exceptional customer experience – to achieve its mission to create better insurance for everyone.
Bought By Many’s unique policies
Bought By Many customers have unlimited FREE video calls with UK-registered vets through the FirstVet app. Available 24/7, it's a great way to get expert advice about issues you're concerned about, from the comfort of your own home.
Get a quote to see your price, and get 15% off your annual premium every year if you add multiple pets to the same policy, the highest multi-pet discount in the UK, so you don’t have to deal with multiple companies and save money at the same time.
Bought By Many Reviews
Bought By Many proudly display their claims reviews publicly. Its UK customer service and claims teams have been rated 5 stars by over 14,000 customers on Feefo, and have a trust score of 9/10 on Trustpilot.
“Excellent all round service. It takes less than 5 mins to make a claim, user friendly website and fast response with quick payments direct into your account. No fuss, hassle free and reliable. Best pet insurance I've ever signed up with.”
– Claire, Bought By Many customer.
Bought By Many Highlights
- Easy to join, easy to switch - you can claim straight away when you switch to us.
- Voted Best Pet Insurance Provider at the 2020 Insurance Choice Awards, we have more than 14,000 5 star reviews so you know pet owners like you have seen what makes us different.
- FREE video calls with UK-registered vets through the FirstVet app
- Over 300,000 pets covered
- Claims paid directly to you or your vet.
- No penalty for claiming
- No breed restrictions – Bought By Many covers all breeds of all ages.
- Multi-pet discount – 15% multi-pet discount for pets on the same policy, the highest multi-pet discount in the UK, so you don’t have to deal with multiple companies and save money at the same time.
- Quick and easy claims process – All claims can be submitted online, with no forms and no hassle.
- No extra cost for monthly payment or penalty for claiming – Existing customers are never charged more than new customers.
- Clear and simple policy documents – It was awarded Fairer Finance’s Clear and Simple mark for its simplicity and transparency so you know what you can and can't claim for.
- Exceptional customer experience – UK-based service and claims teams. Calls are usually answered in under 1 minute.