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victoria1 wrote on 23 March 2018

BA flydrive - declined cashback

Booked a flydrive holiday with BA in Jan 17 for Oct / Nov 17 (£2727). They declined the cashback in Aug 17 so I raised a claim. Had a fantastic holiday experience in Oct / Nov 17, but by Dec 17, I had to chase Quidco for a claim update....and then chased again in March 18. Claim unsuccessful, not sure how, as the purchase was compliant with all the terms and conditions. Very disappointing and after reading through numerous other similar reviews, I think Quidco need to consider their cashback offer with BA.

Overall rating 3 stars

user1201303 wrote on 01 August 2017

Cashback declined

After a genuine spend of over £1,500, the cashback initially tracked at £30.25 as expected. Some months after the trip was completed and the cashback was twice denied (second time after a claim was raised). I've complained directly to British Airways, as there was absolutely no reason to decline this. Flight and hotel were good, but the cashback experience leaves a lot to be desired.

Overall rating 3 stars

user1061862 wrote on 12 July 2017

Normally good but declined with no reason

I have always had payment from BA for holidays I book, albeit a little later after the holiday. I booked a holiday earlier this year that I am yet to go on but this has been declined with no comment. I am very disappointed with this and would think twice about factoring in cashback into the overall price as there doesn't seem to be any reason for them declining cashback and with poor notification from Quidco I am unable to challenge.

Overall rating 3 stars

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Overall rating 2 stars

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