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Princessevey wrote on 08 December 2016

Faster paying? Not in my case

I purchased this at the beginning of September and over 3 months later still no cashback. Very poor.

Overall rating 2.5 stars

sharl2k wrote on 25 April 2018

They do not pay

Agree with MightyQ - no cashback, for no reason at all other than "order number does not match" - but it most definitely does, I went through quidco and followed all the due processes. Apparently this retailer can just choose to not pay cashback at their own whim. I would not have gone with this insurance company for any reason other than the cashback rate, as they were not actually the most competitive, and now that I won't be getting that, I'm not pleased at all. Quidco cannot do anything for me - it is at the discretion of the retailer. Very very poor.

Overall rating 1 stars

MightyQ wrote on 04 April 2018

Don't expect cashback - it probably won't happen!

Took out insurance which was not particularly competitively priced but with £70 cashback would be reasonable. British Gas would not consider looking at cashback until six months had elapsed since purchase and now, over seven months after purchase cashback has been declined claiming "that the order number you have provided on the claim form doesn't match an order purchased using Quidco" They did not provide the number to show it was different. I am simply expected to believe and accept what they say. I have been using Quidco for 10 years and am very aware of checking T&Cs, especially with insurance, as there are often conditions in the T&Cs e.g. cannot used save quotes, I am confident I did everything correctly and will not be using British Gas insurance again for any of my property portfolio.

Overall rating 1 stars

Overall rating 1.5 stars

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