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user3074366 wrote on 27 March 2018

good prices, cashback a bonus, even though it takes a year or more!

good product, a bedroom carpet, decent price without cashback, cashback tracked straightaway but payment has taken around 15mths!

Overall rating 4 stars

Reviewer's avatar

lcarlin wrote on 27 April 2017

Still Waiting!

For a cash back option I would NOT recommend it! We have been waiting for a total of £30 cash back to be confirmed since.. end of March 2016! As it's now been over a year and it's still sat at 'tracked' I'm not holding my breath! Don't offer the cash back option if you can't commit. It's not worth it. Carpet itself was great, they came out they fitted it and the quality I have no issue with either. It looks good and feels good. If only their cash back was just a good!

Overall rating 4 stars

user2518115 wrote on 03 May 2017

Good service and Nice mattress. Don't ever expect cashback to be paid

I was overall impressed with the matress we bought from carpetright. The delivery went smoothly and the delivery guys took away the old one for an extra fee. What I've not been impressed by is this companies lack of paying cashback. I made a buying decision factoring in the cashback amount and so far it's been 8 months with no sign of any payment. I wished I had gone elsewhere now, and I am not going to be using Carpetright again.

Overall rating 3 stars

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Overall rating 2.5 stars

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