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sdgibson wrote on 12 June 2017

One of the best internet sites for buying wine - especially English and Welsh

We like to support local farmers in the UK who do so much to promote our natural environment. At most supermarkets - Tesco etc, it is not even possible to find any English or Welsh wine. Waitrose's specialist wine cellar has a massive range. The quality is now really good. It is a easy to use site. They have a range of special offers and discounts every now and then. Note the log in details are not the same as you use for Waitrose grocery orders which is a bit confusing at first. Cashback has consistently tracked and been paid over the years by this reputable shop.

Overall rating 4.5 stars

Jacquelinsimpson34593 wrote on 17 August 2018

Cashback not paid - VAT is excluded so threshold not met

My cashback was declined - it says cashback may not be paid on VAT, delivery etc. Read this to mean "will not be paid" as my cashback tracked excluding VAT and was below the spend threshold so my cashback was declined - really irritating and if VAT is excluded, then why isn't this made clear. Like most others, it took ages between tracking and date the cashback was due. Only retailer that seems quick is Sainsbury's. So warning to others, if you are going to shop at Waitrose Cellar, make sure your purchase is above any minimum spend excluding VAT otherwise, your cashback might be declined as mine has been. The writing tips say don't tell us solely about your cashback experience - the whole point of Quidco is the cashback so of course that's what my review is going to be about...doh! I have no issue with ordering, price of wine or delivery from Waitrose. All were fine.

Overall rating 3.5 stars

user3030701 wrote on 31 March 2017

Offers & terms now more meagre.

Waitrose Cellar prices are usually higher than competitors so I now just about only buy when what I want is on some sort of offer. Really irritates me ro have to pay for delivery whether the order is over £50 or even £120. Durng the last few months they also are now routinely declining my Quidco cashbacks. Overall we feel all of Waitrose plus John Lewis shops must be struggling because they are seemngly cutting back on all sorts of customer price-benefits. I will in future always check other websites for offers before placing more orders with any part of Waitrose. Tony Redman 30/03/2017

Overall rating 1.5 stars

Overall rating 2.5 stars

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