Website is awful - not worth the hassle for cashback
They offer a great rate, but the website often does not work. Troubles signing in, takes ages to load train times and prices and often has tech failure messages come up. This has been tried on different browsers and devices with the same issue.
I had to call them as one order only gave me collection ref for half the tickets, I was told that they took all the money but some tickets failed to register on the order so now waiting for a refund.
When I raised on the phone about the poor website and constant issues they simply didn't care and changed the subject entirely. Not worth the hassle.