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user3661830 wrote on 13 October 2016

Cashback doesn't track or pay out when a claim is raised

Having made multiple purchases through Circle Fashion, I was extremely disappointed that I had to firstly raise a claim for three separate purchases due to the cashback not tracking and have today received an update informing me that my cashback has been declined. I will not be using this company again. Zalando on the other hand, who I presume are Circle Fashion's competitors, track and pay cashback, as advertised and promised.

Overall rating 2.5 stars

iHussain46273 wrote on 19 June 2017

Dissapointment avoid them

I am a avid quidco user so I am very familiar with how everything works etc. Circle fashion is a let down to the quidco team. Having brought a item it initially did not track so I raised a claim. Quidco then send claim to circle fashion who refused to pay. I would avoid them and rather shop with the established competition. Looking at other reviews it seems circle fashion does this often. Quidco really need to look into this as this misleads customers.

Overall rating 1 stars

Overall rating 2 stars

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