Stay away from this fraud company
I bought a policy from them on 31/01/16 which was 5 star policy for three years.I got my car serviced and MOT on 02/02/16 as per Manufacturers guidelines. Now this year I got my car MOT on 21/01/17 where some part was found damaged which was covered in my policy.When I tried to call them regards the claim and it took multiple calls to reach the right person and 10 mins each time for someone to pick the phone and they kept asking more and more questions.In the the end my claim is declined stating that last year when I bought the policy my MOT was due to expire in few days but on page 17 point 11.5 of the terms and conditions says you should have an MOT > 28 days when you buy a policy.Now who reads 20 pages of fine print while buying a policy and secondly how it affects the current claim when the part was alright in last MOT and was found damaged at this time. What that also means is I paid them £350 for a policy that was never valid even for a single day!! When I tried complaining the person on phone very rudely gave an e mail ID and has said all you will is a copy of the terms and conditions which you should have read...wow how helpful. My best advice is stay away from this fraud company they will find one or the other reason to decline your claim.