FAQs

• What is ClickSnap?

• How does ClickSnap in-store work?

• How does ClickSnap online work?

• How do I know that I can trust you with my data?

• If I use ClickSnap am I still eligible for retailer offers?

• Are there any restrictions of the volume of products I purchase in a single shop?

• Where can I find the progress of my order on Quidco?

• How long will my in-store receipt take to be processed?

• When will my in-store purchase(s) track into my account?

• Why has my receipt been declined?

• How long will my online purchase take to track?

• When will my online purchase(s) be confirmed into my account?

• What happens if my ClickSnap item(s) have not tracked into my account after 14 days?

• When will my in-store purchase(s) be confirmed into my account?