Long time Clinique customer
I have been a Clinique customer for a long time, but had previously shopped via their cosmetic counters. I decided to give their online shop a try when I saw a good cashback rate through Quidco and have never looked back. So far I have received cashback in times varying from 4-7 months, so not the fastest, not the worst.
Their packaging is appropriate to protect the products and they offer free standard delivery, which I've always received in good time. As well, I have found that you can still get all the Bonus Time goodies and samples.
The only thing close to a complaint I would have about buying from Clinique online is that I'd like to be able to order colour samples of foundation, because that is the only thing I still have to go into their counter for if I want to try a new range.