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Reviewer's avatar

specialk15 wrote on 04 April 2018

Great service!

Fast delivery, prompt cashback payment. Very happy.

Overall rating 5 stars

Jacquelinsimpson34593 wrote on 23 March 2018

Good price and reasonably quick delivery

I placed an order at the weekend and it was delivered the following Wednesday. It was nicely packaged. Not had cashback yet but that takes a while to come through so can't comment on speed or if any issues. Overall, I am happy with Coggles and would buy from them again.

Overall rating 5 stars

Reviewer's avatar

hCoombs wrote on 20 August 2018

Refunds are slow / a joke

3+ weeks for a refund = "inconvenience"? LOL - this was Coggles response when I asked where my refund was after 3+ weeks of returning a pair of shorts. I've never experienced this level of bad service online. 3+ weeks to action a refund, thats terrible! I work in eCommerce, none of my clients would dream of taking this long. Is Coggles financially stable? Is there more to this that you're not letting on? Looks like you guys are in meltdown - everybody check Review sites online. According to the Consumer Rights Act 2015 "the seller must then pay back any cash within 14 days of it receiving the goods or being told you want to cancel a service or digital contract" - you're in breach of this. Refund immediately otherwise I will exercise my consumer rights and also contact PayPal with a dispute.

Overall rating 1 stars

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Overall rating 3 stars

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