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barneg1 wrote on 15 February 2017

Excellent product and service

..but cashback not paid!

Overall rating 4 stars

MrsLC wrote on 17 February 2017

Great products shame about the cashback

I have purchased 3 large furniture items from Cotswold in the past month, have been pleased with them all. Delivery was great and the communication from Cotswold Co was also great. However I have had all 3 cashback's declined despite appealing them, to say I am disappointed about this is a understatement, and I would be very reluctant to use them again. I don't understand why all 3 were declined.

Overall rating 3 stars

beddins wrote on 09 January 2017

Cashback Refused

Products were fine and packaging was good, although delivery is very very slow and our items arrived, both times, after 9pm at night after waiting in all day. They say they will send you an estimated delivery time via email two days before delivery, but we didn't receive any estimate so had to wait around all day for delivery. Our cashback claim was declined, even though we read the T&C's and didn't use in conjunction with any other offer. No explanation, just declined.

Overall rating 3 stars

Overall rating 3.5 stars

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