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twiglets wrote on 17 July 2017

Cox & Cox

Declined cash back for genuine purchase, no code used etc and nothing in the T&C to suggest an issue. No reason provided. This was an expensive purchase with 10% cashback advertised at the time. Delivery of the item was quick but wasn't packaged well. Disappointing and now wary of cashback/ordering in the future.

Overall rating 3 stars

jubys wrote on 14 February 2017

Short Delivery - NO cashback and lied that I'd used a discount voucher

Ordered from them for products in the sale after Christmas. Order delivered well packaged and prompt but one product short. I emailed them 3 times, ended up going through Facebook and they contacted me to refund the missing item. Cashback now declined and the only reason I can think of is that the order was part refunded due to a missing item. Contacted customer care and they say it's because I used a discount voucher not on the Quidco website. I have the order email, no discount was used. Yet another dishonest company I won't be buying from again.

Overall rating 2.5 stars

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naughts4187 wrote on 04 April 2018

Declined a £440 order cashback

First order with Cox & Cox and I'm pretty miffed. Delivery was slow, product not quite perfect but hey ho, I thought I got a good deal with some sale and cashback. Declined by merchant and no reason. I work in affiliates for my job so this is really not good practice.

Overall rating 2.5 stars

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Overall rating 2 stars

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