Short Delivery - NO cashback and lied that I'd used a discount voucher
Ordered from them for products in the sale after Christmas. Order delivered well packaged and prompt but one product short. I emailed them 3 times, ended up going through Facebook and they contacted me to refund the missing item.
Cashback now declined and the only reason I can think of is that the order was part refunded due to a missing item.
Contacted customer care and they say it's because I used a discount voucher not on the Quidco website.
I have the order email, no discount was used.
Yet another dishonest company I won't be buying from again.