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user3708494 wrote on 08 March 2018

Cashback declined

Yet another shop on Quidco that routinely declines cashback. These shops shouldn't be listed!

Overall rating 2 stars

maz.dennis@yahoo.co.uk wrote on 07 August 2017

Cashback Declined

My cashback was declined as Culture Venture claimed my order was either returned, amended or cancelled. The truth is that the order was not delivered and when I contacted Culture Venture they did not apologise for the lost order they just raised a new order. I also highlighted to them that I did not get a discount on my order after using the special Bank Holiday code on their website. Culture Venture ignored this part of my complaint. I would not recommend this company as their customer service is terrible and they do not honour cashback payment

Overall rating 1 stars

Overall rating 1.5 stars

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