Quidco uses cookies and similar technologies to enhance your experience, improve performance, provide advertising relevant to you and track sales to give you cashback. You can manage this via your browser settings at any time. Please note, if you set your browser to reject cookies you will not be able to earn cashback with Quidco. To learn more about how we use the cookies, please see our Cookie Policy.
Search results for

Sorry, we can't find anything to match that

user1321221 wrote on 03 July 2017

Cashbach declined, laptop keyboard broke within a week and it still has no sound

Is it just me, but as soon as I make a computer related purchase which qualifies for cash-back at over £100 I become a little sceptical the company will honour it? It happens on both HP & Dell - both as bad as each other. As an icon user I am fully aware of the cash back purchasing process; uber careful and diligent clearing cookies etc before making a high value purchase, and on this particular purchase I even contacted Quidco to clarify the T&C's. All futile, as it was still declined. Quidco, please can you either refuse to list these companies, or at least have a more robust appeals process. I fully appreciate you cannot guarantee cash back, but I think you also need to appreciate that consumers will be making purchase decisions based on the value of cash back - regardless of how much you reiterate not to! I would like to appeal in the hope that the decision will be reversed or at least receive a more specific response as to why it was declined, as opposed to your usual stock answer.

Overall rating 1.5 stars

Overall rating 1 stars

Read about what our other members have experienced with Dell Small Business