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lolhoward wrote on 23 May 2017

Claim made for cash back but never received. Unhelpful Call center staff

Bought a few insurance policies because of the £75 cash back. Got declined. So made a claim which got accepted but still only shows tracked. Been over 8 months now and nothing. Also contacted Direct Line about another matter and they were useless in helping me. Looking for new policies. Don't expect cash back.

Overall rating 1.5 stars

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ricardochoa wrote on 30 May 2017

4 months later

Here I am, more than 4 months later still waiting for cash back Since 18 January, purchase was tracked but now shows "sorry about the delay" Think twice before doing this

Overall rating 1 stars

Overall rating 1 stars

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