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lBarsi wrote on 24 February 2016

Very slow cashback tracking

The purchase from Direct Mobiles went ok, happy with the phone price, package, delivery time and service. The speed of cashback tracking from them though is very slow, in the beginning of my 4th month of waiting now.

Overall rating 3 stars

user1374281 wrote on 24 February 2016

Cash back not paid in full

Cash back on my iphone 6 contract should have been £69 - I got £20. After numerous messages sent to support I was told my cash back has been paid 'slightly lower' because cash back is not paid on VAT!!! Beware the offer shown is not always what it seems.

Overall rating 1 stars

Reviewer's avatar

user3643984 wrote on 24 July 2017

iPhone 7plus cash back attempt

As many before me have stated this company rarely pays out for cash back therefore I would avoid if looking to gain something back from your attempted cash back and go with someone more reliable. Shame as the company would be rated good if not for failing to go through with the cash back it advertises as part of its sales plot to gain business.

Overall rating 1 stars

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Overall rating 2.5 stars

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