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JuniorPatel wrote on 05 September 2017

Cashback Declined

Although I am now on a 2 year EE contract, they declined the cashback.

Overall rating 3.5 stars

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mwong wrote on 21 September 2017

Cashback declined

Did everything right. Purchase made. Now in ongoing contract. Cashback declined for no good reason. Not good when you compare and purchase on the basis of what cashback one is likely to get.

Overall rating 2.5 stars

Rosamundi wrote on 11 November 2016

Another declined cashback

Don't rely on the cash back if you use this company. My order didn't track so I raised a claim, after 3/4 months it was declined because I changed my order - I wish I did to a company that believes in customer service because this one doesn't (btw I didn't change my order at any point) Handset ordered was out of stock and had to wait 8 weeks for it to arrive, the website said it was in stock. One thing that's not made clear on the website is that certain work addresses cannot be delivered to which did cause problems once handset in stock.

Overall rating 1.5 stars

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Overall rating 2 stars

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