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ljf0x9014929 wrote on 20 October 2017

EE Home Broadband.

It took me a good three goes (2 months in total and a £40 data bill!) to get hold of EE's home broadband. The first time, there was a broken line. The second time, they attempted to connect to my upstairs neighbour instead, but third time was definitely lucky! Router arrived in beautiful condition - very surprised to see how compact and cute it is. Engineer popped round and was super friendly. He went above and beyond to ensure my connection was fixed and stable. At the registration stage and the following two attempts, I spoke to four very lovely people at their call centre. They were only too happy to help and rectified the situation very quickly. I was provided with a QuidCo reference to when we finally got up and running so my original purchase could track. I'm still waiting for cashback but the estimated time is end of August. Here's hoping! Edit: Cashback arrived mid-September :)

Overall rating 4.5 stars

user3735215 wrote on 23 March 2018

Great service and cash back received

Cashback tracked quickly initially at lower rate but did correct itself and after what felt like a very long wait has paid out. So far had no problems with EE and delighted to be getting my broadband for less than half the price i was paying previous supplier. £69 cash back and a £50 card from EE too. Really great deal and can't fault them :-)

Overall rating 4.5 stars

Reviewer's avatar

Stuart712 wrote on 21 August 2017

Great service and cash back deal

Received the router when it was to arrive, and the broadband was switched the correct day also. Cashback took about 8 weeks so not too bad

Overall rating 4 stars

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Overall rating 2.5 stars

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