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Reviewer's avatar

rmlrochester wrote on 28 December 2016

its ok

its ok but you do have to chase them in regards to the cash back as it tracks on a lower price, a lot of people seem to have the same problem but with a quick email to quince its sort within a few days. Cash back is paid within 12 weeks.

Overall rating 2 stars

nikky320 wrote on 09 January 2017

Cashback confirmed at lower rate

I signed up for a 6 month subscription and expected to received £49.50. Cutback tracked at much lower rate but this sometimes happens with quid and its later updated. Today i received £1.94 confirmed cashback. I put in a claim to quidco and i have been told it will take up to 4 months for a resolution. Totally ridiculous as the cashback was the reason i signed up. My matches have been horrendous and after speaking to their costumer services about it I am receiving no more than one match a week and still none that are compatible. Will never use eHarmony again - can't wait till the 6 months is up!

Overall rating 1.5 stars

Overall rating 2 stars

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