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vickilouisepalmer93758 wrote on 06 May 2019

Great product but poor cashback

Wonderful watch that I ordered through Ernest Jones via Quidco so that I could get a little cashback. The watch itself is great, it came into store quickly and I picked it up no problems. The cash back tracked at a much lower amount than I was expecting but having read the details they said this may be the case and that the correct amount was paid when processed. When this lower amount was paid I raised a claim for the amount that I thought it should have been. Almost A YEAR later I have had the response to say the claim has been declined as I did not meet the conditions (which I know I did). Poor Cashback, not what I originally claimed and took ages. I probably wouldn't bother again, easier just to go into the shop???

Overall rating 3 stars

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user3500036 wrote on 11 April 2018

great item but no cashback

great choice of goods on offer goods arrived on time and well packaged.regarding cashback purchased item and it tracked straight away but like everyone else it has not been paid and doesn't look like it will judging from people that have waited over a year.quidco should step in and remove them from their site .my advice is to shop somewhere else with good reviews if you want a cashback deal it all looks good until its time for them to pay up .avoid

Overall rating 3 stars

melconian wrote on 15 December 2017

Cashback declined even though guide followed

Retailer is fine, delivered an expensive watch on time (boom boom) ... but a decent wedge of cashback was denied, and their prices aren't worth it without this. My claim was rejected on the grounds that "cashback has been paid to another referrer", which is pure fabrication since I clicked through directly from Quidco into their site, and made the purchase without any other sites or vouchers applied in the interim. I'll be avoiding in future.

Overall rating 2.5 stars

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Overall rating 2.5 stars

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