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littlefio wrote on 28 November 2018

My go to OTA

I use Expedia quite frequently as the choice is broad and for city trips, the flight & hotel product provides good savings. Cash back is paid after stay was completed, so can take a while if I book well in advance. It's almost like a surprise when the cashback is confirmed though as I may have already forgotten all about it by then.

Overall rating 5 stars

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beth-w wrote on 18 June 2018

Never had a cashback problem

I have had four holidays all have cashback confirmed by expedia. I cannot fault them for paying out whereas other companies always have an excuse why they decline the claim.

Overall rating 5 stars

dritch_09 wrote on 23 April 2018

Expedia are one of my favourite internet companies

Expedia did an absolutely fantastic job on both my recent trips booked with them. Not only did they pay cashback on the trip, when we had a problem with our hotel they negotiated with the management so we could move hotels (we paid for one night of a 7 day prepay booking). They refunded me the remainder of the money, and didn't even insist that I book the replacement hotel through them. That is the sort of company you want to deal with, so I did book a new hotel in the same place through them and got cashback paid on that one also. That covered the one night cost at the previous hotel. You have to wait until you take your trip for the cashback to be paid, but that is entirely reasonable for me. Good job Expedia.

Overall rating 5 stars

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Overall rating 2.5 stars

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