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Reviewer's avatar

purinsesu wrote on 20 June 2019

Never received cashback

twice i have used this company for travel insurance because their prices are fab and cover all areas of insurance our family needs. The process of taking out insurance is quick and simple and it's also easy to customise to your parties need. However, twice we have used this company through quidco and twice we have not received our cashback. both times we had to file a case and both times the company declined.

Overall rating 4 stars

user880834 wrote on 14 May 2019

Have used multiple times

I have used this company 3 years in a row now and they have paid out the past twice - just waiting to see if they pay out again this time. Cannot believe the price travel insurance is these days in that you have to declare every single minute medical issue otherwise you are not covered, which now significantly affects the price of insurance. My husband suffered gillaine barre syndrome 4 years ago and we still have to declare it, despite it not being an ongoing medical condition and not likely to return. Previously only the last 2 years had to be declared to be covered. It is ridiculous and just a scam to pay higher insurance premiums.

Overall rating 3.5 stars

Overall rating 3.5 stars

Read about what our other members have experienced with Explorer Travel Insurance

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