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plappyflugilips wrote on 10 June 2016

Great Holiday but Extremely Poor Cashback Performance

Lovely house in Tenby, but over three months after paying I'm still waiting for my cashback, and it's quite a lot. Had to raise a claim, which took months to be approved, now I'm still waiting for the money. The only reason I booked with FBM over a similar company was that the cashback made FBM cheaper. If FBM don't pay, I will definitely use the other company next time as it will cost less and I won't have months of faffing about with cashback claims.

Overall rating 3 stars

user2848106 wrote on 19 June 2017

Must I always have to chase cashback?

As with last booking, cashback didn't track automatically and I have had to put in a claim. Last time took months to get paid.

Overall rating 0 stars

Overall rating 3 stars

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