Declined Cashback, but item was delivered promptly nonetheless!
As a retailer, I can't complain about their service, the item came as expected and was up to the standards I would expect. They even offered timed deliveries, which was the whole reason I used them as I needed to replace a dog harness ASAP for a puppy I was looking after.
Regarding cashback, I kept to the rules as I always check the T&C's, but Fetch decided to decline my cashback for some reason. Sadly by the time I found out I was past the 45 day period to find out why.
Would I use them again? Probably not, they're not the cheapest when compared to the likes of Zooplus, and their range isn't extensive enough either.