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jprice71737064 wrote on 28 September 2018

Cash back declined....no idea why!

I purchased a tshirt in December 2017. It did not track so I raised a claim, however this took 9 months to be declined. The reason given was I had returned the item which was incorrect (currently in my sons wardrobe!) No discount was used either. I did not come out of the website mid order. It was a straightforward order so absolutely no idea what the the grounds were for refusal. Disappointing especially when the reasons given for cash back being declined did not apply.

Overall rating 2 stars

Overall rating 2 stars

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