Search results for

Sorry, we can't find anything to match that

villain1985 wrote on 16 October 2016

Double the price they quote to allow for hidden charges

Complete bunch of con artists - you expect to be taken for a ride a bit by these car rental people trying to push you their fully comp damage waivers when you pick up the car, but these guys have a completely new con I've never seen before. They have loads of extra charges hidden in terms and conditions that they mention no where in your quote eg. I booked to pick up at 00:30 as their website said the shop was open until 02:00. They quoted me a certain price with this pick-up time confirmed. Then when I showed up in Spain ON TIME at 00:30 they forced me to pay an additional £40 because my pick up time was after 00:00?! Even though they specifically knew this on the booking and had not mentioned this fee anywhere on the price quoted. I had no choice but to pay or else be stranded - which they knew. Basically just double the price they quote online - then you will realise they are similar value to Hertz or Sixt - but these companies are far more reputable in my opinion.

Overall rating 1 stars

Overall rating 1 stars

Read about what our other members have experienced with Firefly Car Rental