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user1660835 wrote on 15 May 2017

No cash back

I have ordered several items from this company and have had my cash back declined. They said they have no record of my order! Strange how I have every email and record of my order yet they have strangely lost their record. Very Convenient . Wouldn't order from them again. Bad customer service

Overall rating 2 stars

jonclements41110 wrote on 10 February 2017

Plenty of retailers of this furniture - this isn't one of the good ones

Had a parcel arrived damaged, which was a fuss to replace and due to the replacement I had cash back declined due to a 'changed order' (sorry, I didn't realise replacing damaged goods was a change to my order) The packaging was poor and the couriers who knew what they were carrying took next to no care over the parcels. The furniture isn't too bad, the cheap price is reflected in the quality (that's an observation, not a complaint) - Would I use them again? no.

Overall rating 1.5 stars

Overall rating 2 stars

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