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user1853029 wrote on 15 December 2017

Purchased item in Apr 2017 still no cashback!!

I purchased through this retailer as their cashback rate was better than others even though the price of the furniture was the same as their competitors. To start with I got regular emails updating me on my furnitures progress and when it was due to arrived with them I heard nothing. I was the one who had to keep chasing the furniture, to be given different reasons why it hadn’t arrived. When it did finally arrive, I again had to chase for a delivery date. Their customer support is rubbish I’m afraid so I don’t hold out much hope of receiving the £96 owed in cashback. Would not buy from again!!

Overall rating 1 stars

Overall rating 1 stars

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