Search results for

Sorry, we can't find anything to match that

egyptianlady30656 wrote on 09 May 2017

Cash back given was wrong, Claim made but they insist correct. Dont Bother

Gearbest do give a good service but the whole cashback bit with them is a Con, Incorrect amount given claim was made but was refused.

Overall rating 3.5 stars

user2824154 wrote on 21 May 2018

Thank heavens for paypal!

I have used gearbest for years without any major issue. However after ordering an elephone from them and finding it was a faulty returns they had sent me I asked for a return. They offered me £20 to keep a £150 faulty phone! Then every time I opened a service ticket with them they closed it! I returned the phone at my cost of £15 with it being tracked as signed for but them claiming they hadn't had it. Only after opening a paypal claim did they accept they had it but refused to replace/fix it until I closed the paypal claim. What I would not do! In the end paypal refunded me in full. The worst lying customer service I have ever used.

Overall rating 2.5 stars

Reviewer's avatar

jaspat25 wrote on 22 November 2016

total fail

they've refused both claims and to add insult to injury I did not receive the last order and had to claim back from my bank as they refused to refund and just stalled every time.

Overall rating 2 stars

Show more reviews

Overall rating 2.5 stars

Read about what our other members have experienced with GearBest

Advertisement

Cashback not available

https://www.quidco.com/