Not all it seems.
Do not rely the advertised cashback rates from Get Going Travel Insurance. Their premiums are competitive, the policy is well specified and the service very efficient; I have no complaint there. My decision to purchase travel insurance from however did take into account the advertised cashback @ 21%. The cashback paid was approximately 10% (excluding VAT & Insurance Premium Tax). A subsequent claim has been rejected, after several months, without explanation. Perhaps they expect the customer to forget about their claim over time. I will be wary of taking out another policy with them.